Sharon Cresswell - LiveWest

Customer Experience Manager @wearelivewest. Housing professional for 17 years. Focused on customer effort, experience and engagement. All views my own

[Sharon Cresswell - LiveWest @SLivewest]

Delighted to join @TPASCymru scrutiny conference this morning to share our approach to scrutiny and customer engagement here at @WeAreLiveWest. Thanks for inviting me

[Sharon Cresswell - LiveWest @SLivewest]

Really interesting conversation highlighting how the housing sector is responding. Thanks Paul @Curo_Group for your insight especially when you’re being photobombed by your cat 😀

[The Institute of Customer Service @instituteofcs]

Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s first guest will be Paul Harris, Executive Director of Customer Experience at housing association @Curo_Group. Book now 👇 https://t.co/DWlwQ29sf5

[Sharon Cresswell - LiveWest @SLivewest]

Just signed up to #digitalhousingweek Lots of really interesting seminars on offer

[Sharon Cresswell - LiveWest @SLivewest]

Looking forward to spending a great day centred on Reflect, Refocus and Reignite #ICSConf20

[Sharon Cresswell - LiveWest @SLivewest]

Had a great afternoon meeting up with fellow early adopters of the Together with Tenants charter. Thanks for organising @natfedevents