Top Tweets for #ICSConf20
A great final speaker @fredsirieix1 to finish a superb day #ICSConf20
#CustomerService #CX #Excellence
"Customer journey has so many touch points. We should be able to define these touch points; they're all there to deliver one thing: trust. It's about WHAT you do and HOW you do it." - @fredsirieix1, Service Expert and TV Presenter
#ICSConf2020 #customerservice #CX #trust
"I kept meeting people with problems, I kept meeting people with money, I kept meeting people with solutions - so I put them together! Business is the greatest social machine to bring social justice." - Lord John Bird MBE, Founder, @BigIssue
#ICSConf2020 #business #UK
#ICSConf20 Great to see and hear so many female CEOs and senior leaders #InternationalWomensDay @WeAreVIVIDhomes
“Ethics are not optional” says Peter Close, Customer Service Director at John Lewis - same applies across all sectors #ICSConf20 @WeAreVIVIDhomes #ukhousing
Great presentation Sian Jones @XoserveLimited for #ICSConf20 - have you spoken to @CoalAuthority about generating mine water energy to heat homes? Geothermal technology has the potential to have a zero carbon footprint, better for the environment and communities
Looking forward to a great day #ICSConf20
Jo Couson, CEO at the Institute of Customer Service outlining the imperative to transform service and get the basics right #ICSConf20 #ukhousing @WeAreVIVIDhomes @KateNHF
Looking forward to spending a great day centred on Reflect, Refocus and Reignite #ICSConf20
Our Annual Conference is the biggest forum for customer service thought leadership and best practice in the UK. Hear from @AmazonUK, @jlandpartners & @monzo on achieving global service excellence. One month to go - book now! #ICSConf20 https://t.co/GWoi0ukJow
New Annual Conference Speaker Announced: Lord John Bird MBE, Founder of @BigIssue Group. @johnbirdswords has an outstanding record of using enterprise as a force for social change in dismantling the root causes of poverty. Get your ticket now!🎟️#ICSConf20 https://t.co/KdHKgPd4d9
New Annual Conference 2020 Speaker Announced: Rachel Fletcher, CEO, @Ofwat. Rachel became @OfwatChiefExec in January 2018 and is aiming to improve the performance, affordability and behaviour of the water sector...
Get your tickets now!🎟️ https://t.co/DCi7Ht3ysl #ICSConf20
LAST CHANCE: 10% OFF ANNUAL CONFERENCE TICKETS UNTIL MIDNIGHT SATURDAY 31ST AUGUST ⌛
Join us at the leading forum for customer service thought leadership and best practice in the UK... #ICSConf20
https://t.co/qsG8c0Uk0n
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