SOFTMENT

Global Software Development | USA • Australia • India | Experts in Mobile, Web & Web3 | Turning Ideas into Scalable Products

[VijAi | SOFTMENT.ETH @vijay_softment]

@HeygenSupport @HeyGen The support team is not professional; they switched my paid plan to a free plan 15 days before, and via chat they are not responding.

Email - [email protected]

[Ainand Maharaj @AinandMaharaj]

माँ ने बस एक गिलास पानी माँगा था…

लेकिन हम कई बार माँ की छोटी-सी बात पर भी चिढ़ जाते हैं।
याद रखना, माँ-बाप की छोटी-छोटी बातों में परेशानी नहीं होती, प्यार छुपा होता है।

मंदिर में भगवान को फूल चढ़ाना अच्छी बात है,
लेकिन घर में माँ-बाप से प्यार से बात करना उससे भी बड़ी भक्ति है।

आज माँ-बाप साथ हैं, तो उनसे ऊँची आवाज़ में नहीं, प्यार से बात करें।

Comment में लिखें — राधे राधे 🙏

#AinandMaharaj #MaaBaap #RadheRadhe #HindiPravachan #Bhakti

[SOFTMENT @SOFTMENT_COM]

@vijay_softment GM

[SOFTMENT @SOFTMENT_COM]

@vijay_softment @elonmusk 👀

[SOFTMENT @SOFTMENT_COM]

@PatrickAlphaC But we have built a code-audit tool that will scan in real time.

https://t.co/aKZ0yQhKzV

[SOFTMENT @SOFTMENT_COM]

Apply here - https://t.co/dFpzl2p1G9

[VijAi | SOFTMENT.ETH @vijay_softment]

We’re Hiring: UI/UX Designer 🎨✨

At Softment, we build modern apps and websites used by real users across the globe — and great design is at the heart of everything we create.

We’re looking for a talented UI/UX Designer who understands not just how things look, but how they work, feel, and guide users.

Apply - https://t.co/hSrT1vzzLF

#Hiring #UIUX #UIDesigner #UXDesigner #Figma #DesignJobs #Softment #HiringNow

[SOFTMENT @SOFTMENT_COM]

@FiverrSupport what is going wrong with @fiverr

Is it the endgame of @fiverr?

You rejected @vijay_softment's report but we can clearly see they are using a random girl photo. Please check their name, profile picture and thumbnail picture.

[VijAi | SOFTMENT.ETH @vijay_softment]

Any smart contract team — don’t think twice.

Before you deploy, run a quick audit here:
https://t.co/esg5g5G3G8

It scans your code for high security risks, problematic patterns, and vulnerabilities, and then provides you with a PDF file within 10 minutes containing actionable, critical suggestions for quick fixes.

If you’re shipping Solana / Solidity / DeFi / NFT contracts, this is the fastest “pre-launch safety check” you can do today.

Try it now:
https://t.co/esg5g5G3G8

#SmartContract #Solidity #Solana #Ethereum #Web3Security #DeFi #Audit #Blockchain #CryptoSecurity #NFT

[SOFTMENT @SOFTMENT_COM]

Big upgrade.
Launching tonight.

[SOFTMENT @SOFTMENT_COM]

Client testimonial🎥 Grateful for the trust.
We shipped on time with clean UI + smooth performance.

#flutter #AppDevelopment #MobileApp #Startup #SaaS

[SOFTMENT @SOFTMENT_COM]

@vijay_softment @grok please translate this post to Chinese language

[SOFTMENT @SOFTMENT_COM]

@vijay_softment GM

[SOFTMENT @SOFTMENT_COM]

@elonmusk @PatrickAlphaC @cyfrin @Uniswap @smar1Contractor

[SOFTMENT @SOFTMENT_COM]

@VittoStack Now please stop cyfrin CPO role. Please do this for cyfrin future.

[SOFTMENT @SOFTMENT_COM]

@VittoStack @Uniswap

[SOFTMENT @SOFTMENT_COM]

@VittoStack @Uniswap

[SOFTMENT @SOFTMENT_COM]

@CyfrinUpdraft ❤️

[SOFTMENT @SOFTMENT_COM]

Hey Vitto, appreciate you taking the time to reply — but your message still misses the real issue.

Let’s be honest here — this situation didn’t start with a “ticket not opened.” It started with a complete lack of response and accountability.

Our team member Vijay emailed support on October 10th after the KYC failed — no response for 5 days. That’s not a “confusion,” that’s neglect.

When he finally reached out on Discord, he got the message “Get out of my DMs” from equious.eth — instead of something professional like “Please open a ticket.” That one sentence alone says everything about how your support team talks to learners.

Then, on October 17th, your team claimed “KYC approved” when it clearly wasn’t. That’s false information, and it wasted even more time.

About the “inappropriate language” — let’s be real: when someone is ignored for 10+ days, gets conflicting messages, and then sees public posts saying their issue is fixed (when it isn’t), frustration is natural. But still, not once did your team take responsibility for the misinformation.

Refunding the voucher doesn’t solve the problem. It’s not about money — it’s about basic respect, transparency, and accountability.

And let’s address your point about LinkedIn — if it’s not a support channel, fine. But then your team shouldn’t use it to post incorrect updates about users’ issues either.

You can’t keep deflecting the problem to “wrong channel,” “user frustration,” or “ticket system.”
The truth is simple —
Cyfrin’s education content is excellent, but your support culture needs serious improvement.

We’re not here to attack. We’re speaking up because hundreds of developers trust your brand, and experiences like this destroy that trust.

Do better for your learners — not just when things go public.

@CyfrinUpdraft @PatrickAlphaC

#Web3Community #Blockchain

[SOFTMENT @SOFTMENT_COM]

@vijay_softment @CyfrinUpdraft @PatrickAlphaC @CiaraNightingal @CyfrinUpdraft @PatrickAlphaC