I’ve been hung up on twice this evening by your agents while trying (unsuccessfully) to figure out why my reservation that I’ve paid a deposit for isn’t showing up @Hyatt. Next step is the FTC…
What’s the purpose of closing the train doors on multiple PAYING customers???? Your conductors literally watch people rushing to catch trains and they will still close the doors on them in their faces. WHY???? @wmata
You all should be absolutely ASHAMED of how poor your operations are!! How do you cancel my flight, tell me to click and link to “explore more options”, and then this, combined with NOTHING on your website OR app working???? @JetBlue@FAANews
Every single day, it’s SOMETHING @wmata. I spend more time either stuck at a station, stuck in a tunnel, or waiting an obscene amount of time for a train to come! What are y’all doing????