South Western Railway Moaner

Got a rant about @SW_Railway? Get it off your chest. We'll have a good old moan together.

[South Western Railway Moaner @SWR_Moaner]

Please remind us what our money goes on @SW_Help? #trains

[South Western Railway Moaner @SWR_Moaner]

@SW_Help No need for you to apologise. At least you bothered to turn up for work.

[South Western Railway Moaner @SWR_Moaner]

Oh dear @SW_Help, you do seem to be struggling today. Short formations, overcrowding, services leaving early and rubbish customer service at #LondonWaterloo. Please get it right one day. Christ. You couldn’t sell a black cat to a witch 🐈‍⬛ @swtrains_watch #trains

[South Western Railway Moaner @SWR_Moaner]

@SW_Help @0753Waterloo You only deal with “concerns” when you can be bothered. If you don’t want to deal with something, you’re very quick to point fingers elsewhere.

[South Western Railway Moaner @SWR_Moaner]

@SW_Help @christoframes Sounds like yet another feeble excuse to me 🤔

[South Western Railway Moaner @SWR_Moaner]

Not a train moan, but a moan about #cyclists. If you drive through #London (esp. during the AM/PM rush hour) do you find that cyclists think they rule the roads nearly causing dangerous collisions? Cutting you up, waiting at traffic lights 5 deep on a narrow cycle lane etc.

[South Western Railway Moaner @SWR_Moaner]

If you don’t like your job … LEAVE! Don’t cause other people to suffer! #TubeStrike @TfL

[South Western Railway Moaner @SWR_Moaner]

How can one celebrate bae Liz’s #Jubilee with just one train an hour?

[South Western Railway Moaner @SWR_Moaner]

@Sean30409601 @SW_Help No no. This is sufficient.
If @SW_Help didn’t make up different excuses every 5 mins I wouldn’t have questioned it in the first place.
Much love, Karen x

[South Western Railway Moaner @SWR_Moaner]

Do you have any evidence of “cattle on the line” at #Godalming this morning @SW_Help? Your excuses are getting worse.

[South Western Railway Moaner @SWR_Moaner]

Sound advice.

[South Western Railway Moaner @SWR_Moaner]

@krisdelta @SW_Help @swtrains_watch Quite often during the afternoon rush hour they’re at Guildford. Again, intimidating genuine passengers. Those who don’t have tickets just loiter on the platform until the RPOs disappear.

[South Western Railway Moaner @SWR_Moaner]

Revenue Protection are on fire again today.
An innocent passenger asked to buy a ticket at WAT with her cash ready and was instantly made a criminal by the attitude of the RPO.
Come on @SW_Help. The attitude of these RPOs need to stop!
@swtrains_watch #trains

[South Western Railway Moaner @SWR_Moaner]

@EthanAfro @SW_Help Honestly? Yes, I have. £100 please 😃

[South Western Railway Moaner @SWR_Moaner]

How do you rate @SW_Help?

[South Western Railway Moaner @SWR_Moaner]

@endevour80 @SW_Help @networkrail @swtrains_watch Aren’t you polite 😃

[South Western Railway Moaner @SWR_Moaner]

Answer this @SW_Help and @networkrail. What made you decide to do these works between #Guildford and #Petersfield during half term? No consideration for parents wanting to take their kids to London! @swtrains_watch #trains

[South Western Railway Moaner @SWR_Moaner]

@SW_Help @hughesswfb A nice copy and paste answer!

[South Western Railway Moaner @SWR_Moaner]

@katiesaurus @SW_Help What did you expect? Nice to see @SW_Help continue to provide great customer service 🤔 this week has been an utter shambles. They couldn’t pour water out of a boot with the instructions on the heel if they tried.

[South Western Railway Moaner @SWR_Moaner]

@SW_Help After leaving FNC, less than a mile down the road, the coach was beeping. Eventually the driver told us it was a coolant issue. After 10 mins (and making a call) he decided it was safe to drive despite the alarm. Only just made the 10:47 Guildford to Waterloo!

[South Western Railway Moaner @SWR_Moaner]

Oh dear @SW_Help. The 10:22 replacement bus from #Farncombe to #Guildford has broken down. Problems every day so far. This is NOT acceptable. No explanation from the driver or anything. Now we will miss the connecting service! @swtrains_watch #trains