SYKES Digital Services

SYKES Digital Services is a proven leader in optimizing customer experience through focused digital transformation #IntelligentAutomation #SelfService #Learning

[SS&C Blue Prism @blue_prism]

US healthcare organizations are leveraging #intelligentautomation to drive patient centricity.

Check out the report below to learn more 👇

[SYKES Digital Services @SykesDigital]

How are US healthcare organizations embracing Intelligent Automation to enhance patient centricity? Get the report: https://t.co/og13dRfYUc @blue_prism

[SYKES Digital Services @SykesDigital]

How did a global travel provider earns the highest NPS score in its industry, elevating the customer and employee experience at the same time?

Download the case study now: https://t.co/yqmSJD6Mgb

#SykesDigital #NPS #CX #SelfService

[SYKES Digital Services @SykesDigital]

How do #DigitalAssistants improve #CX, which industries are they best suited to, and what do they cost to set up? This non-technical guide answers all your FAQs about Digital Assistants: https://t.co/XGVnJzyhND

[SYKES Digital Services @SykesDigital]

Industry analysts have stated that #AI will be a mainstream #CX investment in the next few years, with 40% of organizations using chatbots for customer care, and 40% deploying conversational AI via virtual assistants.

https://t.co/wrYUK4DBJW

[SYKES Digital Services @SykesDigital]

To enable new ways of working in the post-pandemic world, many began to ask: Why can’t we build these tools ourselves and share them with our peers, colleagues, or even other companies?
Watch now: https://t.co/9VkyClsWJN

#SykesDigital

[SYKES Digital Services @SykesDigital]

Read our latest blog to discover how #smarthome brands can leverage support to inspire customer loyalty: https://t.co/KLlwAmYlku

[SYKES Digital Services @SykesDigital]

Start your journey as a Blue Prism Developer today!

Learn the fundamentals of Blue Prism Development in this self-study course.

For more info: https://t.co/[email protected]

[SYKES Digital Services @SykesDigital]

Learn how to develop automations in @blue_prism Prism with our 5 Day Foundation Developer course!

Dates available (UK time zone): 15 Nov, 29 Nov, 13 Dec.

For more information, email: https://t.co/[email protected]

#SykesDigital #Blueprism #DeveloperCourse

[SYKES Digital Services @SykesDigital]

Discover the three critical moments #MedTechs risk losing trust with their patients in the support journey, and an actionable roadmap to counteract this:
https://t.co/9ocrq07kAl

[SYKES Digital Services @SykesDigital]

Read on to discover the insights that will help you understand the unique needs of MedTech consumers in order to encourage device adoption: https://t.co/wsHBt4TiSA

#SykesDigital #Medtech #DeviceAdoption #MedDevice #CX #Transformation #Innovation

[SYKES Digital Services @SykesDigital]

How can contact centers overcome the unique challenges they face by transforming their back and front office processes?

Watch our on-demand webinar to learn from our first-hand experience on this topic: https://t.co/aXdMCPt7N4

#SykesDigital #RPA #IntelligentAutomation

[SYKES Digital Services @SykesDigital]

Ready to reimagine the future of work? Discover how to reduce cost to serve by augmenting your human workforce and increasing productivity: https://t.co/uoGeXr9hP0

#SykesDigital #Transformation #DigitalTransformation

[SYKES Digital Services @SykesDigital]

There are two essential principles that need to be understood to realize the full value of your chatbots: Not all chatbots are made equal and (2) how you deploy them matters.

Read more: https://t.co/mqodtWpds0

#SykesDigital #Chatbots

[SYKES Digital Services @SykesDigital]

Customer service teams are under constant pressure to do more with less. Often, they’re expected to achieve this without expanding their existing workforce or incurring additional costs.

Read more: https://t.co/KvyXaJzZyF

#SykesDigital #ContactCenter #Workforce #Transformation

[SYKES Digital Services @SykesDigital]

Are your #transformation efforts delivering the value you expected? Steve Gush explains that while many companies know how to get started when it comes to scaling, 2 major challenges tend to hold them back.

Find out how: https://t.co/3TZo5t58zb

#SykesDigital #CX #RPA

[SYKES Digital Services @SykesDigital]

As a pioneer in Intelligent Automation with unparalleled experience in delivering results at scale, we are uniquely positioned to reimagine work across the front, middle and back offices.
Discover how: https://t.co/lZEKnZChIy

#SykesDigital #IntelligentAutomation #RPA

[UiPath @UiPath]

Your back-end processes have been automated & it’s time to shift gears to focus on customers. @SYKESDigital VP of GTM Victor van Baal shares how your #RPA CoE can unlock the full benefits of customer centricity.

[SYKES Digital Services @SykesDigital]

Are you a customer-centric CoE (Center of Excellence)? Victor van Baal explains the 4 elements that typically hold CoEs back when it comes to designing winning customer journeys, and what organizations can do instead - https://t.co/HnOlsPcpCu

#SykesDigital #UiPath #Automation

[SYKES Digital Services @SykesDigital]

In collaboration with UiPath, we're proud to be sponsoring one of the world's most immersive automation events: The Forward IV.
Let's talk, explore, and celebrate digital transformation! https://t.co/YYZSEq4pjs

#SykesDigital #UiPath #Sponsor #UiPathForward #Automation