Safwan Mujawar

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport @flipkartminute Have shared the details again, also update your system, earlier also i have given many complaints but no resolution, u have all my details in DM. Check and then revert, don't just copy paste templated response.

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport @Flipkart @Flipkartminutes had to throw all eggs coz they are smelling very bad. #worstservice and FYI all were kept in a proper condition. Attached are the photos.

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport @Flipkart @Flipkartminutes

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport @Flipkart @Flipkartminutes Today, when I cracked the eggs to eat them, they had a strong foul smell, confirming that there was a genuine freshness/quality issue.

[Safwan Mujawar @Safwanmujawar]

@zeptocares Finally got the resolution from the @zeptocares team, Rinki from the escalation team got in touch and understood my concern and resolved it immediately. Thanku soo much.

[Safwan Mujawar @Safwanmujawar]

Yesterday, I received my order from @ZeptoNow and opened the box while checking it, only to find that the product was missing. The delivery partner told me to raise the issue from my end and said he would do the same. But as soon as he left, he stopped responding to my calls.

[Safwan Mujawar @Safwanmujawar]

@ZeptoNow same copy paste response over email. Guys plz check your order, this is a new scam by Zepto and their team.

[Safwan Mujawar @Safwanmujawar]

@ZeptoNow

[Safwan Mujawar @Safwanmujawar]

@ZeptoNow Fortunately it was for a lesser amount they have refused to give the refund what if the amount was big. Being a loyal cust and still they were adamant to 1 same copy paste response only. Plz look @aadit_palicha @v0hra @ZeptoNow @zeptocares

[Safwan Mujawar @Safwanmujawar]

@ZeptoNow #Zepto #ConsumerRights #ConsumerComplaint #CustomerService #QuickCommerce @aadit_palicha @v0hra

[Safwan Mujawar @Safwanmujawar]

@ZeptoNow @ZeptoNow @zeptocares — please look into this. A shared OTP shouldn't automatically mean that every product was received.

[Safwan Mujawar @Safwanmujawar]

@ZeptoNow So, please check your order properly before sharing the OTP. If something is missing, raise it immediately and avoid accepting the order until the issue is addressed.

[Safwan Mujawar @Safwanmujawar]

@ZeptoNow I spent hours on Zepto chat and email trying to get help, but eventually my refund was refused because I had shared the OTP.

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport again the same copy paste responses

[Safwan Mujawar @Safwanmujawar]

@Flipkart @flipkartsupport when u guys dont have a carry bag ,y u guys are taking order on flipkart minutes?
Delivery guy told me just bcoz ur order is big we can't deliver. I didn't knew that flipkart is going through bankruptcy and dont have money for carry bags

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport nice so the customer is fake here as per you. Attaching the ss of your so called chat bot support.

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport No one has connected with me inspite of telling the executive to get on a call, laid back attitude, i want someome to get in touch and resolve this.

[Safwan Mujawar @Safwanmujawar]

@flipkartsupport when ur delivery executive is tellimg we don't have carry bag so what should i tell him?