Saks Service

The Saks Fifth Avenue Customer Service Team

[Saks Service @SaksService]

@jessemusica The light display will be unveiled on 11/19 :)

[Saks Service @SaksService]

@LisaHAckerman We are sorry for any inconvenience. Transit can take anywhere from 10-14 business days however, processing and credit will be quicker as our Distribution Center in within a 3-5 time frame currently. Once the return is complete, you will receive an email.

[Saks Service @SaksService]

@nicolegconforti We are so sorry to hear you had a bad store experience! Please send us details to, [email protected]. We would like the store leadership team to be aware of this so it can be properly addressed.

[Saks Service @SaksService]

@La_Mafiusa We are sorry to hear you were on hold this weekend. May we ask if your concerns were addressed?

[Saks Service @SaksService]

@mikaladavis_ We are sorry to hear you had a bad shopping experience. Please send us a DM with details. We will be happy to review and address!

[Saks Service @SaksService]

@XanderZ68 We apologize. We do not have any available inventory in the size 46 :(

[Saks Service @SaksService]

@nursiemarcie We have all sizes from 0-14, $595- https://t.co/WAt1j3saGU

[Saks Service @SaksService]

@AshleysAtelier Hi! We are sorry to hear your order took so long to arrive. We reviewed the purchase today, and show Aramex was trying to contact you in regards to delivery, and the order was delivered yesterday 11/12/18.

[Saks Service @SaksService]

@arcfotografia We apologize for the inconvenience. Please send the receipt received to, [email protected]. We will get this matter reviewed as soon as possible with our Florida store leadership.

[Saks Service @SaksService]

@stacyjwalker We are sorry to hear of this. Please send us details regarding your experience to, [email protected]. We will be happy to review on our end.

[Saks Service @SaksService]

@HessaAlGhurair We are sincerely sorry to see this! Please send us the purchase information to, [email protected]!

[Saks Service @SaksService]

@temptalia We apologize for any troubles! We have not received any alerts of the site being down. Could you let us know if you are still experiencing this error?

[Saks Service @SaksService]

@erinfinnerty We sincerely apologize as there is a 24-48 hr. wait to receive the welcome code. If you DM us your email address used in sign up, we can check if a code has generated yet!

[Saks Service @SaksService]

@Lovelee_Cynthia We are sorry to hear you were on hold for so long. Please send us details to, [email protected]. We can help on our end.

[Saks Service @SaksService]

@melanie_mabel We are sincerely sorry for the inconvenience. Please DM us your order number, and we will be happy to review, and help.

[Saks Service @SaksService]

@MichaelDChu We can definitely help!!

[Saks Service @SaksService]

@KhaMinaj We apologize if there was any delay in your package arriving. We can check to see what the issue is/was.
Please DM us your order number!

[Saks Service @SaksService]

@ok2baqt Hi! Please send us details to, [email protected]. We would like this matter to be reviewed immediately by Corporate.

[Saks Service @SaksService]

@RJRJR40 We sincerely apologize. There is a wait when calling into credit services due to holiday volume.
If you still need to speak to someone, please email us your contact information at, [email protected], and we will have someone call you.

[Saks Service @SaksService]

@JustJannett We sincerely apologize. For online lipstick returns, we ask that at least 75% of the product still remain in the tube however, if purchased in store, it is at the store's discretion.