Saleha Pathan

Engineer,MBA,tea addict,desert lover, wannabe designer, often mistaken as a twin of my elder sister| love Bombay,place where i grew up!

[Saleha Pathan @SalehaPathan]

@Delta i am on a long haul flight from seattle to mumbai, and the leg rest on cdg-mumbai leg does not work inspite of paying a huge amount for premium economy seats to get these features. This is a really bad inflight seat experience

[Saleha Pathan @SalehaPathan]

@Delta i have a long haul seattle to mumbai flight premium economy, and on cdg-mum leg the seat leg rest does the function inspite of paying a huge amount for the ticket. I have been a loyal delta member since many years, and this is just bad Inflight experience on seats

[Saleha Pathan @SalehaPathan]

Truly amazed @AmericanExpress for customer servied. Ordered food from local restaurant website- delivery was through chowbus using @DoorDash. I did not receive the food, neither the restaurant nor @DoorDash provided refund for their failed service. Amex solved in few mins

[Saleha Pathan @SalehaPathan]

@Delta @Delta no response. Still awaiting resolution

[Saleha Pathan @SalehaPathan]

@Delta its been 15 days since i filed for reclaim of status, yet no response. Please resolved this asap. Thanks

[Saleha Pathan @SalehaPathan]

@Delta this is for platinum skymiles member

[Saleha Pathan @SalehaPathan]

@OpenTable you app has a significant technical error that doesnt let me make any reservations. The moment i enter an otp it says we are unable to complete your request. Pls dm urgently to solve this issue.

[Saleha Pathan @SalehaPathan]

@Delta i still don’t have my 2 bags after flying mumbai to Seattle. Please help urgently and expedite baggage delivery

[Saleha Pathan @SalehaPathan]

@Delta horrible customer service. You are not able to respond and resolve issues for your platinum members. What is the point of being loyal to @Delta as a customer?

[Saleha Pathan @SalehaPathan]

@Delta I am a platinum delta member. I am having a bad customer experience. Delta is not refunded skymiles back to my account when i cancelled an unflown flight. Delta customer service is not responding to email. Please resolve this matter

[Saleha Pathan @SalehaPathan]

@WHotels @WLakeshore bad service at W Chicago even for Bonvoy loyals @MarriottBonvoy . Waiting since 2 pm for room check-in. It’s 4:15 pm and no information on the room yet. Waiting in the lobby for over 2.15 hours.

[Saleha Pathan @SalehaPathan]

@Delta I flew Delta today and must say amazing on time service for Sea to Chicago despite all the technical vendor issues that you are dealing with. Thank you!

[Saleha Pathan @SalehaPathan]

@Delta @VirginAtlantic @Delta @VirginAtlantic

[Saleha Pathan @SalehaPathan]

@Delta - i am a silver member and booked premium class ticket for my long flight from Sea to Mum return flight. You have wrongly mapped me to economy delight on one leg from LHR to Mumbai. I have my flight now and I need help to be mapped to premium. Worst exp with customer care

[Saleha Pathan @SalehaPathan]

@Delta @VirginAtlantic if you 2 are airline partners, either of you should have the capability to solve the problem. I hv my flight in 3 hrs, i need help on this. I have spend 3+ hrs on customer care call and at the airport, soPLS HELP resolve & map to premium as i booked premium

[Saleha Pathan @SalehaPathan]

@Delta pls know that you have given worse resolution and customer care experience to a loyal skymeddalion member. How can i escalate my experience further?

[Saleha Pathan @SalehaPathan]

@atlanticvigin Thank you. I have Dm you the code. Pls help urgently. I am havi my worst experience through Delta and virgin Atlantic

[Saleha Pathan @SalehaPathan]

@Delta @VirginAtlantic I have been having the worst customer experience as Delta passes the blame to VirginAtlantic and vice versa without solving the problem. I spend hours calling the customer care and met Virgin Atlantic care at LHR airport and they route me to Delta again,

[Saleha Pathan @SalehaPathan]

@Delta your customer care messaging and phone is unable to help me on my medallion status inspite of my multiple attempts. How can you @Delta help me with my question on medallion status?

[Saleha Pathan @SalehaPathan]

@FreshUpdates @Chiquita this salad kit that we bought from @Safeway came with a bug. This is absolutely disgusting to see what we found in the salad. What are you going to do about this?

[Nikhil Purwaha @NikhilPurwaha]

@Safeway this is absolutely disgusting. I usually buy fresh express ceaser supreme salad from safeway. To my utter disgust, i found a bug in a completely sealed pack on the salad leaf. What is @Safeway going to do about this.