Sally Mackenzie

[Sally Mackenzie @Saltmac]

@InterfloraUK I have just received an email from you saying you were unable to deliver the flowers I ordered as no one was at home. The order was to be delivered to a 4 star hotel on Guernsey with a 24 hr reception. Order number 50663656201. Your help asap order is for a 70th b d

[Sally Mackenzie @Saltmac]

@TrustieSupport Where do I find the ticket number? Can’t see anything on your email or by the review I have written.

[Sally Mackenzie @Saltmac]

@TrustieSupport I was asked to fill in supplementary info after a review. I did but it wouldn’t send. Went back to the email and pressed the link again and was told it had expired and to log in to my account. Did that but can’t see any requests for further info. Help please.

[Sally Mackenzie @Saltmac]

@fuseenergy hi, do you have a contact number I could call you on to discuss changing to a smart meter?

[Sally Mackenzie @Saltmac]

@marksandspencer Hi Chris, they were purchased In store

[Sally Mackenzie @Saltmac]

@marksandspencer I’ve tried to return some clothing to the Camden store and have been told that your WiFi has been down company wide since Saturday so I can’t return them. Nothing on social media about this - is it true? Now need an extension on return time as going away.

[Sally Mackenzie @Saltmac]

@marksandspencer Please refer me to someone who can help me if you can’t either. Thanks

[Sally Mackenzie @Saltmac]

@marksandspencer Sorry that should have said your colleagues told me there was nothing they could do - where do I go from here?

[Sally Mackenzie @Saltmac]

@marksandspencer I’m afraid your colleagues in store told me there was nothing I could do. I am going on holiday and am unable to return the items until I get back. As this is not a problem caused by me, I am astonished no one can help. Also astonished no social media warnings

[Sally Mackenzie @Saltmac]

Highland Council - we do not support the Visitor Levy Tax - Sign the Petition! https://t.co/hr223geYJw via @UKChange

[Sally Mackenzie @Saltmac]

@CamdenCouncil
Hi, I have been spending hours on the phone trying to get through to Camden Planning to ask questions about an application. No one answers. Have also emailed. No luck - can someone advise how to talk to someone please. Thanks Sally

[Sally Mackenzie @Saltmac]

@LexusUK Have sent a DM and wait to hear from you.

[Sally Mackenzie @Saltmac]

@LexusUK I took ownership of my new car in May and have still not received the 2nd key. I have been v patient but this is now becoming extremely inconvenient and the lack of communication v frustrating. Please tell me when it will arrive. Thanks Sally

[Sally Mackenzie @Saltmac]

@virginmedia your app says my email will be back up and running at 19.10 today, 19th June 23. It’s now 20.40 and no email or update. What’s going on?

[Sally Mackenzie @Saltmac]

C

[Sally Mackenzie @Saltmac]

@YodelOnline i have provided requested info about my address (have email copy of the chat) but keep being asked for more - all operators have been busy for last 2 days, advice please, how do I get through to you? The delivery was due in 13th

[Sally Mackenzie @Saltmac]

@RFU I have been trying to get through to the debenture office and no one is answering. You have the wrong name on my account and have already spent £10.00 trying to call you on an 0871 number to sort this out. How do I talk to someone? Thanks Sally

[Sally Mackenzie @Saltmac]

@TfL Chalk Farm tube has been closed very regularly over the last couple of weeks with no notice. Is this going to be regular / is this a planned closure? How do I get notifications of which days and times?

[Sally Mackenzie @Saltmac]

@BelkinCares I have a cracked screen protector bought from Apple store in June and would like to replace it under your warranty. Have receipt. Live chat not working. Tried to fill in warranty form but don’t know model number. Can you tell me how to proceed? Thanks

[Sally Mackenzie @Saltmac]

@HighlandCouncil Re road closure Lairg to Altnaharra. What are the arrangements for resident living on the closed section? For e.g Emergency services; going to and from appts such as Dr or hospital; to and from work; Mail, food and other deliveries; family visits etc etc.