@makemytrip@makemytripcare@Rajesh_Magow - I do not accept the resolution provided for booking ID - NH78208384860658. Delay from MMT in sending medical certificate by 1 day caused property to penalise me for 1 day. Need 2 nights refund or nothing.
@makemytrip Subsequently I also raised a ticket o VP of MMT customer care team around 6pm on 16th Feb and till now no one has reached out to me. I need 2 nights refund or no need to give me any refund.
@makemytrip - NH78208384860658. I want to report the fraudulent practices in which your customer care team (Anshika, Jahnavi, Padmashree) are involved. For our stay on 15th @TajHotels Taj Lakefront Bhopal, I called reservations to inform that i would not be able to check in on 15
@makemytrip I told her that it was me who patched the call between property and MMT and that due to delay from MMT property penalised 1 night rate. She asked to take 1 night refund and I told her that either I will take 2 nights refund or none
@makemytrip I told her that it was me who patched the call between property and MMT and that due to delay from MMT property penalised 1 night rate. She asked to take 1 night refund and I told her that either I will take 2 nights refund or none
@makemytrip Jahnavi apologised and asked to check what can be done. As my call got dropped off, i called customer care again, this time (Padmashree) picked up, she told that as per property policy only one night could be refunded as she was unaware that I was present in the earlier call.
@makemytrip Subsequently I also raised a ticket o VP of MMT customer care team around 6pm on 16th Feb and till now no one has reached out to me. I need 2 nights refund or no need to give me any refund.
@makemytrip When the call started, Jahnavi said to property person that she sent the medical certificate on 16th to which the property person mentioned that since MMT did not share the medical certificate on 15th hence the property will penalize 1 night stay
@makemytrip I asked them to call the property and they said they are unable to reach the property. I asked them to stay on the call and patched (+91 755-4370163) this number.
@SwiggyInstamart - need refund for in form of coupon for 190212427552564
1) defective capsicum as part of Delivery 1
2) Eggs not delivered as part of Delivery 2
If you are unable to process refund, please send that money to @harshamjty .
I have sent multiple emails and have had chats with multiple folks in the team but no resolution yet. It is not even clear to the incompetent folks in Swiggy as to what is the issue.
@HitachiAirConIn - 23051806077 and 23051806066 has been raised for AMC visit money refund. Money was paid in March'23 and Mr. Praful from AMC Department had ensured that AMC will be processed. No one has called me after that. Please refund me the AMC visit money.
@HitachiAirConIn - Service request - 23061503511 for new AC open since 15th June. Allocated Technician denied service and no one else has been allocated. Tried calling customer care twice but to no avail. Your service has actually become pathetic