Samuel Gaius Sunderarajan

A work in progress, believer in the living God.

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

Worst possible customer service at both @help_delhivery @delhivery and @Eureka_ForbesIN @Dr_Aquaguard.
Delayed delivery by 5 days, fraudulent status update, nobody calls back, no way to escalate. I have cancelled my order and never will order again!
@surajsaharan

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@delhivery @help_delhivery @surajsaharan, Sir I don't know whom to reach out to since your team isn't giving any response, neither has the request for call back registered on your app been responded, neither here, with regret, I am absolutely stunned at the customer service! @help_delhivery @delhivery

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@delhivery it's extremely frustrating when your team doesn't pick a single call on the number given, and then puts a fraudulent status, when you aren't able to deliver the product on time. Reach out to me if you're interested in serving customers sincerely! @help_delhivery

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@delhivery @help_delhivery Your customer care registered a request for a call back within 2 hours at 16:28, I am still waiting for their 2 hours to get done!!
No words to describe your customer service!

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@delhivery @help_delhivery 21616512024993

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@EurekaForbes please don't commit time for delivery of product and mislead customers!! What is your quality monitoring of @delhivery who you allocated my parcel?
The delivery is 2 days late! And they put lies as status without receiving calls on the given number!

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@Uber @Uber_Support @UberINSupport this is the second time I am facing the same problem! See my tweet on Friday 24th!!! I'm stranded on the road again and I have been charged the entire amount!! UNFAIR!! PLEASE REPLY!!

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport Same issue still, sent dm, please help soon

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

Facing this on a rental trip @UberINSupport @Uber_Support @Uber please help

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport there is no way to reach you when on a trip! Please respond immediately! Need help! @Uber @Uber_Support @Uber_India

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

Absolutely incredibly mouthwateringly yummmmm dessert tonight on @airvistara!!!!
Enjoyed #diningonvistara💜

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@McMullan_David Lovely truth & lovely pic!❤️

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport @prabhjeet_s May I know what has been done on this complaint?

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@Uber_India @UberINSupport anything on this yet?

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport @prabhjeet_s Here it is afresh,the payment is declined by the RECEIVER'S UPI APP, i have tried all possible means, please dont send me any pre-programmed standard message again! Get it resolved immediately!

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport @prabhjeet_s You sent me this same message on 27.9.22, and I replied! who are we kidding? Do you deal with a long time customer like this? Please get a real solution, I don't see your team looking into it! It's been 6 days and then the same message! You're about to loose a customer forever!

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport @Uber @Uber_India @prabhjeet_s
Dear Concerned,
This has been 6 days and yet the issue persists! It is absurd that a MNC like Uber cannot sort out an issue, not even update the status to a customer! I thought better of you! Apalled!

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport I'm awaiting this update still, please expedite the solution, it is quite a handicap

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport Tried this, still same message about receiver's bank and same problem of being unable to book cabs, I expect a quick and competent solution please

[Samuel Gaius Sunderarajan @SamuelGaiusSun1]

@UberINSupport Waiting for a solution,i have been a long time customer