Sandie Overtveld

SVP of Sales #APJ & #MEA | Growth, Growth & Growth | Tech Early Adopter | #SaaS Evangelist

[Sandie Overtveld @SandieOvertveld]

Join the #FreshworksExperience in Delhi on the 1st August as we show you how to reimagine AI-powered service experience! Hear from our customers how they have driven results with Freshworks solutions and discover the future of AI. Register now.🚀 https://t.co/BkR3gJVfaC

[Sandie Overtveld @SandieOvertveld]

Freshworks’ reporting and analytics capabilities gave DTDC the power to track agent productivity and measure CSAT scores. And it took them only 45 days to migrate to #Freshworks! Driving CSAT at scale!

Read the DTDC delivers personalised experiences.👇 https://t.co/2HTCh8cwbl

[Sandie Overtveld @SandieOvertveld]

See how Travel Counsellors, a business enabler for independent travel managers, uses @Freshworks solutions to deliver personalised support at scale and achieve a customer satisfaction score of 96%. #freshdesk #cx #csat https://t.co/sPJ6hE6dXM

[Sandie Overtveld @SandieOvertveld]

Love to see Freshworks' suite of products sitting at the heart of a business! Hear about the delightful experience and impact Freshworks offers our customer Travel Counsellors. https://t.co/iabxFYoifL

[Sandie Overtveld @SandieOvertveld]

Step up your Customer Experience with the latest #CX Personalisation Guide by @Freshworks and get an overview of expert recommendations. Download your free e-copy now for key insights! https://t.co/GdB3OgNbqG

[Sandie Overtveld @SandieOvertveld]

https://t.co/UnqmjUy6gD

[WalkMe @WalkMeInc]

Welcome @sandieovertveld & @simon_blunn! 🙌

#WalkMe has been working with clients in #APAC & #EMEA for several years, but now intends to strengthen these relationships in the market with a local presence.

Read more ➡️ https://t.co/kwSXLcaSPz

[Sandie Overtveld @SandieOvertveld]

In which reality is this acceptable? Stay online for 3 hours to have a chat? @MorganStanley I don't think you understand how chat is supposed to work, it's for fast interactions. Staff it or lose it.

[Sandie Overtveld @SandieOvertveld]

So @myphotobook is unable to print 2 identical photobooks it seems. They managed to print one book with pages out of sequence and are now requiring me to send the book back to them for destruction before they will send a correctly printed book! #poorcustomerservice #avoid

[Sandie Overtveld @SandieOvertveld]

Supporting https://t.co/BtnwGwQMUp in changing the world to sustainable, eco friendly and organic fashion.

[Zendesk @Zendesk]

“Startups that think about, implement and embrace customer service strategies are faster growing and more successful than their peer organizations.” Via Customer Experience Insight https://t.co/Dv17Kli6E8

[Zendesk @Zendesk]

Hey, you're doing a great job today. Don't forget to eat lunch and get away from your desk for a little bit.

[Zendesk @Zendesk]

Zendesk is donating $1 million to organizations fighting inequity and racism. Now, join us in sending 1 million thank yous to people who deserve it, with #ThankYouMachine.

👉 https://t.co/xPJRnN5wPC

[Sandie Overtveld @SandieOvertveld]

Lucy’s cousin releases her first single #whathappenedtoyesterday. Enjoy and please share. https://t.co/PT9tufuAwT

[Zendesk @Zendesk]

There’s definitely an app for that. Now you can support your customers on Apple Business Chat through Zendesk. Via @TechRepublic https://t.co/sptXBHvaac

[Zendesk @Zendesk]

A great internal help desk will make your agents’ lives easier, but how do you get started? Have a seat, we’ve got some ideas. https://t.co/mW2Gjb33ZH

[Zendesk @Zendesk]

We usually like to think outside of the box, but we're pretty happy to be in this one. Zendesk is named a ‘Leader’ in the 2020 @Gartner_inc Magic Quadrant. https://t.co/pzD7yNocWY

[Zendesk @Zendesk]

We care deeply about the culture and community that we’re building. See how we’re holding ourselves accountable in our first ever Global Impact Report. https://t.co/jw3tWV9EtG

[Sandie Overtveld @SandieOvertveld]

How good is Kayleigh! Watch “Kayleigh Bell - Better Days” by @DiscovrTVSA on #Vimeo https://t.co/JfdmZvQIow

[Zendesk @Zendesk]

Our commitment as a company to be part of the solution. #BeAnAlly