Sandrine Martin

Global #Marketing manager/ #SM @GfK in the #UK, a #marketresearch company - entrepreneur @clipar - My Tweets are my own

[Sandrine Martin @SandrineMarylin]

@EurostarUK Cannot rebook a new train via the link that you sent! My train has been canceled!!! What am I supposed to do?

[Bethany Hamilton @bethanyhamilton]

Happy place!!! 💙😃

[Sandrine Martin @SandrineMarylin]

To @sainsburys -
"I try not to use single-use plastic, but Sainsbury's seem to have everything double wrapped, which makes it very difficult!" Sandrine London
#couldntcareless

[Sandrine Martin @SandrineMarylin]

Hmmm as far as I read it, it doesn't list the compensations.... Eurostar not great! #customerservice #compensation #weakcustomerservice

[Eurostar @Eurostar]

@martinlelapin Hi Martin, here's a link to the Help section online for this topic;
https://t.co/fN8whUrq4l
Just search for 'Train Cancellation'.

[Sandrine Martin @SandrineMarylin]

@EurostarUK why it is always super cold in your trains! #es9007

[Sandrine Martin @SandrineMarylin]

@EurostarUK To be flexible and to find a solution in order not to lose my ticket.

[Sandrine Martin @SandrineMarylin]

@EurostarUK I was asking for help but was not really successful...

[Sandrine Martin @SandrineMarylin]

@EurostarUK I understand but if I am doing that it is because I needed to travel for my job and it was not planned at all. Therefore I arrive by plane. It is for this reason I don't want to lose it and I will buy another ticket to come from Paris to London. Still any help? thanks

[Sandrine Martin @SandrineMarylin]

@EurostarUK I am sorry but I don't understand why I cannot change my way out after the date of my way in. It should be independent from each other. Furthermore I paid with points so it will be nicer if it is more flexible..I didn't find there is flexibility around your loyalty program

[Sandrine Martin @SandrineMarylin]

@EurostarUK Just finished a conversation with your customer service and not happy about the outcome. Your new loyalty program is not customer centric!

[Sandrine Martin @SandrineMarylin]

.@MDM_FR @Chronopost quelle chasse au trésor!!! J'espère un dédommagement pour le tps et l'essence! #serviceclient #Noel #Vacances #perenoel

[Sandrine Martin @SandrineMarylin]

@UFCquechoisir je vous recommande d'évaluer le service de @MDM_FR et @Chronopost pour les consommateurs. une honte!

[Sandrine Martin @SandrineMarylin]

.@MDM_FR @Chronopost j'ai un gros doute!!!!!!!

[Sandrine Martin @SandrineMarylin]

@MDM_FR @Chronopost Mais quand!!!! Je me fais balader d'un service à un autre je commence à fatiguer!!!

[Sandrine Martin @SandrineMarylin]

.@MDM_FR suite nous sommes au dépôt le colis n'est pas là de mieux en mieux!!! @Chronopost

[Sandrine Martin @SandrineMarylin]

@MDM_FR @Chronopost Juste envoyé

[Sandrine Martin @SandrineMarylin]

.@MDM_FR @Chronopost Merci d'avoir ruiner notre noel!!!!! La livraison semble compliquée... Pour rappel articles L. 216-1 du code de la consommation.

[Martin le Lapin @martinlelapin]

Christmas is coming soon… https://t.co/ZqtxGII7Kf

[Crap Taxidermy @CrapTaxidermy]

When you're hungover and you have to get out of bed to find water...

[Digiday @Digiday]

Influencers have been quick to experiment with Instagram polls to better engage with their audiences. https://t.co/O6t6i74MoA