This is one of the hardest days of my football career.
I’m devastated for our fans, for everyone at the club and for what this means after 7 years in the club and in the Premier League.
You deserved better from us.
Thank you for standing with us even in the toughest moments.
I truly believe the West Ham family will stay united and loyal through this difficult time, just as you always have.
Now it’s on us to respond the right way, work harder than ever and fight to bring West Ham back where it belongs.
@TUIUK - customer services are unable to provide an email for a complaint and tell me I need to send a letter in the post?! Surely that’s unacceptable in 2025! I have to talk to an AI Bot, use live web chat, book my holiday on an app but there is no email address?!