Sarah Harper

[Sarah Harper @SarahHa50632570]

@premierinn can someone please respond to me. I was asked to confirm my postcode at 13.45. I am still waiting for a response. Your customer service is so good when things are going right but it’s when there’s an issue that you should really up your game. Not good enough.

[Sarah Harper @SarahHa50632570]

@premierinn any chance someone will get back to me today. Been waiting almost 4 hours now (I mean it’s nothing compared to 9 days but I was hopeful someone would help me!)

[Sarah Harper @SarahHa50632570]

@premierinn Im still waiting? I replied to your initial message at 13.45 when you asked for my postcode for security. Im still waiting for the ‘response’ almost 3 1/2 hours later

[Sarah Harper @SarahHa50632570]

@premierinn is there a chance someone can reply to my complaint please. I have emailed you as per instructed by your staff at the hotel over a week ago. I followed up with another contact and still no reply 🤷🏼‍♀️

[Sarah Harper @SarahHa50632570]

@MartinSLewis Any advice for Bulb customers? Anywhere I try to move says we are best staying put. But come oct they will hit the cap again. Missing out on fixes by being stuck with bulb

[Sarah Harper @SarahHa50632570]

@bryonysolan @MartinSLewis Yes ours is the same. Gone up by £70 since October and now to rise again. My rates with bulb are slightly more than the current cap which also confuses me!

[Sarah Harper @SarahHa50632570]

@PublicHealthW received this today… your own literature..stop cancer before it starts..disgraceful that you’re now increasing time between smears from 3 to 5 years #catchitearly

[Sarah Harper @SarahHa50632570]

@lasarowa @LTIOorguk @Ingers1975 @DHSCgovuk Thank you so much for your help. Your team have now been in touch with my parents & 🤞🏻 all sorted.

[Sarah Harper @SarahHa50632570]

@ProjectScreenUK @lasarowa @Ingers1975 I have done that.

[Sarah Harper @SarahHa50632570]

@lasarowa my parents have paid for pcr tests from your company. 1 test failed to arrive, 1 arrived with half the contents missing from the box. Now on day 3 still no tests, 16 emails later, no phone response, dad is a key worker & email from gov ‘why no test?’ Can you tell us

[Sarah Harper @SarahHa50632570]

@HotpointSupport an engineer came to repair our washing machine today. He ‘fixed’ it. As soon as he’s left the error was back in the machine. I can’t get hold of anyone on the phone lines keeps cutting me off and your live chat isn’t working either. Can someone please help