@ZARA_Care Hi, can someone please please help me with a refund I've not yet received but been told by Zara that it's been processed and should be in my account. I've spoken to my bank (as advised by Zara) but they can't do anything without a reference number from you.
@wukawear Hi, can someone please help me with an order I’m yet to receive that was placed Sunday 5th Feb? I’ve heard nothing since my confirmation email and can’t afford to pay but not receive the item. Thank you.
@marksandspencer Hi, can someone please help me with a C&C order that I’m waiting for? Part has arrived but I’ve not heard anymore about the outstanding part. Thank you.
@AskSmythsToys Hi, I placed an order on Monday for C&C but it doesn’t say until the order has been placed that you only have 2 days to collect - I can’t get there until Saturday - what can I do? The item has been paid for. Thanks.
@hm_custserv Can someone please help? I’ve just spent £88 in your Redhill store, some of which was kids 3 for 2 - I’ve not had the offer so paid full price for all of it. Can’t get through to customer service on the phone, just cuts off each time. Really not happy.
@hm_custserv Can someone please help? I’ve just spent £88 in your Redhill store, some of which was kids 3 for 2 - I’ve not had the offer so paid full price for all of it. Can’t get through to customer service on the phone, just cuts off each time. Really not happy.
@RoyalMailHelp Today I had an Amazon order delivered however it was not to my address - the photo on the tracking information is not my front door and I don’t know where it is. I’m so angry as I needed the item today. Can someone help?
@AmazonHelp Thank you. I used the tracking details on the @RoyalMail tracker and my item has been delivered but not to me - there’s a photo attached but the front door is not mine. I’m so angry as the item is a textbook I need for an assignment due in tomorrow.
@AmazonHelp Hi, I placed an order yesterday with Prime delivery being today - I’ve had a notification saying the item has been delivered by Royal Mail but it hasn’t. Can someone please help? Thanks.
@Fabletics I placed an order last night after signing up and am now trying to ‘skip’ this month. The option is there to do so but is literally doing nothing when I click on it. I’ve heard such mixed reviews about this company and am now regretting ordering. Please help.
@BootsHelp Hi, I placed an order this week going through the ‘400 points with your next purchase over £20’ link but I’ve received no points. Can someone help please? I spent £30. #AdvantageCard
@Tesco Hi, I’ve just received my online delivery and 3 items were missing. Nothing major but needed for a picnic tomorrow so a bit annoying! Would I be able to request a refund for those items? Thanks.
@AmazonHelp Hi, I’ve just received an order (Neutrogena face cream) & the packaging for the actual item was damaged, the outer box wasn’t sealed properly and the cream itself didn’t have an inner ‘cover’ separating the cream from the lid. I’m not convinced it’s genuine. Pls help