Tracmar@DCUO

Confused entity....still searching for a purpose to live

[Tracmar@DCUO @Sarat_Chimp]

@ACTFibernet thank you for proving once again that lying to customers and "ACTing" concerned is your USP.
1. Promised uninterrupted connection - not even close
2. Promised backup so internet would be available if no power - lol a joke now
All these can be checked and verified.

[Tracmar@DCUO @Sarat_Chimp]

@Swiggy If you are talking about your own customer service team, then they eat the brains of the unfortunate customers of your app.

[Tracmar@DCUO @Sarat_Chimp]

@SwiggyCares That goes nowhere to show that your solution to someone getting contaminated food was to give a coupon to order food from the SAME RESTAURANT.
I want to understand, do you get kickbacks for doing this?

[Tracmar@DCUO @Sarat_Chimp]

@SwiggyCares How we know it's Swiggy doesn't care:
1. Ignores the customer issue
2. Use copy paste responses
3. Tells you they will give you coupons so shut up
4. Gives a coupon for the SAME RESTAURANT THAT SERVED ME INSECTS SO I CAN ORDER AGAIN FROM THERE.

How dumb is this?

[Tracmar@DCUO @Sarat_Chimp]

@SwiggyCares Your so called support told me they are too busy to help.

Nice. It's #SwiggyDontCare

[Tracmar@DCUO @Sarat_Chimp]

@SwiggyCares The coupon doesn't even work. Thank you scammers

[Tracmar@DCUO @Sarat_Chimp]

@SwiggyCares Thank you for giving me free insects with my food and sending customer teams who are more concerned about their ratings than actual resolution

[Tracmar@DCUO @Sarat_Chimp]

@SwiggyCares 237911598238287

[Tracmar@DCUO @Sarat_Chimp]

@SwiggyCares @fssaiindia

[Tracmar@DCUO @Sarat_Chimp]

@McDonalds

[Tracmar@DCUO @Sarat_Chimp]

@nomzdaname Is this superman still under warranty? Return to Krypton please.

[Tracmar@DCUO @Sarat_Chimp]

@ICICIBank_Care I have been trying to get a response to an email query from my end for past 2 months with my relationship manager as well as head of private banking but there has not been any response. Kindly provide me with the email details of your regional head for South zone.

[Tracmar@DCUO @Sarat_Chimp]

@ACTFibernet So customer raises complaints about internet not working for months, absolutely no action, no resolution and autoclosure of tickets. Delayed repayment by 2 days and poof account disconnected. Atleast the money hungry without quality service is proved now

[Tracmar@DCUO @Sarat_Chimp]

@Uber_India For booking a trip from the airport, the amount was debited from my account by Uber. Unfortunately I had to cancel that booking and make another booking for which amount was debited again. Kindly refund this double charge

[Tracmar@DCUO @Sarat_Chimp]

12 calls now in a day for "reminder" about payment.
0 calls still for the issue I have been raising for months, just random service ticket closures

Good going

[Tracmar@DCUO @Sarat_Chimp]

@ACTFibernet Service request closed once again, without a single call or a visit. And, now I have 7 calls from ACT for bill payment. Atleast you have your priorities straight. Spam for money, and ignore customers in every other scenario

[Tracmar@DCUO @Sarat_Chimp]

@zomato

[Tracmar@DCUO @Sarat_Chimp]

@zomatocare so tell me what part of this interaction was difficult to understand? The messages were spammed one after another, the response was given and read and he didn't even wait or respond just closed it off. I am sorry but if this is the standard being followed, excellent

[Tracmar@DCUO @Sarat_Chimp]

@zomatocare I had an issue with my order, and the executive who I was discussing with it, disconnected the chat without even giving a chance to respond from my end. If you don't want to assist the customer, just say so, don't display such uncouth behaviour

[Tracmar@DCUO @Sarat_Chimp]

@ACTFibernet @zomato @letsblinkit I think the whole point is lost when you are without connection most of the time, it's faster to go out and buy rather than rely on ACT internet connectivity