@HalifaxBank
Yet another hour+ wait on your customer service line in the vain attempt you might be able to activate my credit card which has suddenly ceased to work online. So far 300+ minutes of my life wasted on hold trying to resolve the simplest of issues #pullyourfingerout
Customer service award goes to Tamara & the team at Argos Extra Weybridge. Its been a long time since I have seen such an exemplary performance. Such a shame you are closing the store @Argos_Online
@BritishGasCon two appointments made and time set aside to be at home & two no shows. Obviously our broken boiler means nothing to you despite us paying for cover for many years.
@UPSHelp_UK how do you speak to a customer service representative? I have a very confusing status on my choice and the land line just wont connect you!
And now on the fifth call have been put on hold by the rudest ever sales team member I have heard. Please just put me through to the cancellations team @virginmedia
Yet again @virginmedia top of the customer sales list. Been trying to connect on the phone for over two hours! Four times they have hung up when I ask to upgrade. Obviously don’t want me as a customer so this is the final time for me. Im off to someone who values their customers
Yet again @virginmedia top of the customer sales list. Been trying to connect on the phone for over two hours! Four times they have hung up when I ask to upgrade. Obviously don’t want me as a customer so this is the final time for me. Im off to someone who values their customers
@DutchBirdKate You might want to reread your original tweet and I would love to know how you can go out clothes shopping and not come into contact with people at the till. #backtracking#JustAsking
Yet again return from holiday to a dead V6 box. Appalling service from @virginmedia. Hung up when I insisted on an engineer after nearly 30 mins of checks on a call I'm paying for! Looks like I'm finally gonna move to the dark side. Hello @SkyUK what offers do you have right now?
@CalSleeper Yes, but why were there no announcements and any staff advising people wondering around like lost sheep at the station. This is not the service I expect from Caledonian
@CalSleeper what a shambles. No train, no staff, no announcements, no platform. Supposed to board 10.40 now 11.18 Is this a new game hunt the train? Well you've got about 100 peeps all trying to play!