At @IDEO, we believe play goes hand in hand with innovation. Designer + data scientist @RayleighJeans decided to bring that idea to life by building a machine learning algorithm that detects laughter: https://t.co/ABVZjszR9j
@rebekahzambesi on working with 18-36 year olds “The #HeyYouApp experience used to delight busy customers when it first came out. But within 5yrs it became an expectation so it got harder to innovate and recreate that experience for them.” #m360 ideas
@DaveMalcolm on on working with 18-35 year olds. “Faster to adopt but frivolous. Happy to engage and disengage, then engage again. They have high expectations of UX, service, speed.” #m360 ideas
"Digital is no longer the centerpiece of brand experience. Emphasis is shifting onto how best to use it as an invisible enabler of physical and sensory experiences" - @fjord https://t.co/xBXrBWNJVv #oceanmedallion