@stwater My parents reported a water leak outside their property, the water flowing into their property. My parents tried to divert the flow away from their home. It took stwater a number of weeks to fix the issue. There now appears to be evidence of subsidence. Thoughts?
@virginmedia I already have a disconnection date, hence why the ‘VM Loyalty Team’ contacted me to sell me something they haven’t stuck to. I’ll let you know how I get on tomorrow... the joys of dealing with virginmedia
#virginmedia How do I contact ‘The Loyalty Team’ at VM, who contacted me yesterday discussed a better deal, and sent me an email contract to sign... which differs to what was agreed?
@virginmedia Ok, thanks. So if I don’t sign the contract on the email, the disconnection date is still valid? Trying to explain this issue to the customer care team at VM would be painful and pointless