Official X support account for Scopely Explore: @pokemongoapp, @pikminbloom, @mh_now_en and #Wayfarer. For JP support @EXPSupportJP, KO Support @EXPSupportKO.
@M47256423 We'll look into this, Trainer! Usually, the GO Pass Deluxe comes with an expiration date, and rewards must be collected before it ends.
Please DM us your Trainer Nickname, associated email address, and purchase details so we can investigate this further for you! ^SF https://t.co/7SP6YbcceZ
@twicetot Thanks for reporting this, Mara! We're aware that some previously purchased avatar items are currently showing up as unpurchased in the Shop inventory. We are actively investigating this issue, and we advise against repurchasing them in the interim. Appreciate your patience! ^SF