Scopely Explore Support

X support account for Scopely Explore products @pokemongoapp, @pikminbloom, @mh_now_en & #Wayfarer. 日本語でのヘルプ・サポート @EXPSupportJP, 한국어 도움말 및 지원 @EXPSupportKO

[Scopely Explore Support @ScopelyExplore]

@greenmxnstxr Hi Lizzie! We're sorry for responding in English. The network issues have been resolved. To look into the items you lost, please share your Trainer Nickname, email address, the time of item usage, and your time zone via DM. Let's continue the conversation there! ^SF https://t.co/O3fS7jGi1S

[Scopely Explore Support @ScopelyExplore]

Hi Trainer! We are so sorry to hear about that experience. The network issues affecting the app have now been resolved. For this specific issue, please reach out to our dedicated support team directly through the in-app support system. They have the tools to look into this further and help you out.

We truly appreciate your patience! ^SF

[Scopely Explore Support @ScopelyExplore]

Trainers, we're investigating network issues in Pokémon GO and are working on a fix. We'll update you as soon as we have more information. #PokemonGO

[Scopely Explore Support @ScopelyExplore]

@BvnfireTV Hi Trainer, we're really sorry about that! The network issues have been resolved. To look into the items you lost, please share your Trainer Nickname, email address, the time of item usage, and your time zone via DM. Let's continue the conversation there! ^SF https://t.co/O3fS7jGi1S

[Scopely Explore Support @ScopelyExplore]

@fran1218 Hi Fran, we're really sorry about that! The network issues have been resolved. To look into the items you lost, please share your Trainer Nickname, email address, the time of item usage, and your time zone via DM. Let's continue the conversation there! ^SF https://t.co/O3fS7jGi1S

[Scopely Explore Support @ScopelyExplore]

Trainers, the network issues affecting Pokémon GO have been resolved. We apologize for the inconvenience and appreciate your patience.
#PokemonGO

[Scopely Explore Support @ScopelyExplore]

Trainers, we're investigating network issues in Pokémon GO and are working on a fix. We'll update you as soon as we have more information. #PokemonGO

[Pokémon GO @PokemonGoApp]

The GO Wild Area event Stamp Rallies in Sendai・Tohoku and Mexico City will be active from 10:00 a.m. to 8:00 p.m. local time on your main ticketed event day. You will not receive additional stamp rallies with the Extra Day gameplay add-on.

The GO Stamp Rally for the Sendai・Tohoku event will be available at PokéStops in Sendai City.

[Scopely Explore Support @ScopelyExplore]

Also, please keep in mind that the 50% Stardust reduction will only apply if you are trading with another Pokémon GO City Safari: Boston ticket holder during both of your ticketed event hours. This applies to both in-person and remote trades. #PokemonGO

[Scopely Explore Support @ScopelyExplore]

Trainers participating in the rescheduled Pokémon GO City Safari: Boston event, please note these two important reminders. First, while Minior will be appearing globally through Saturday, October 24 at 11:59 PM local time, it will not appear during your ticketed event hours. #PokemonGO

[Scopely Explore Support @ScopelyExplore]

@ByStephenJones Hi Stephen, we're really sorry about that! The network issues have been resolved. To look into the items you lost, please share your Trainer Nickname, email address, the time of item usage, and your time zone via DM. Let's continue the conversation there! ^SF https://t.co/O3fS7jGi1S

[Scopely Explore Support @ScopelyExplore]

@_flowernthevine Hi Nicks, we're really sorry about that! The network issues have been resolved. To look into the items you lost, please share your Trainer Nickname, email address, the time of item usage, and your time zone via DM. Let's continue the conversation there! ^SF https://t.co/O3fS7jGi1S

[Scopely Explore Support @ScopelyExplore]

@Mario79L Hi Mario, we're really sorry about that! The network issues have been resolved. To look into the items you lost, please share your Trainer Nickname, email address, the time of item usage, and your time zone via DM. Let's continue the conversation there! ^SF https://t.co/O3fS7jGi1S

[Scopely Explore Support @ScopelyExplore]

@MayorOfDaCheeks Hi Julius, we're sorry about that! The network issues affecting Pokémon GO have now been resolved. We appreciate your patience, and we have just sent you a DM with an update regarding your account. Let’s connect there! ^SF

[Scopely Explore Support @ScopelyExplore]

@RealZachBurgess Hi there, Zachary. We have now resolved the network issues affecting Pokémon GO. Please reply to the DM we've sent to look into the used item. See you there. ^LN

[Scopely Explore Support @ScopelyExplore]

@Santiago_b9826 Thank you for your patience, Santiago. If you completed it but could not claim the reward for Fall Marathon: Buddy Trek Timed Research, please contact us via in-app by referring to this article (https://t.co/7U8nyFGDRh) for further help. We'll take it from there. ^LN

[Scopely Explore Support @ScopelyExplore]

@lauer120864 Thank you for your patience, Mike. Please contact us via in-app by referring to this article (https://t.co/7U8nyFGDRh) if you completed the Fall Marathon: Buddy Trek Timed Research but could not claim the reward due to the network issue. We'll see you there. ^LN

[Scopely Explore Support @ScopelyExplore]

@BoomChick88 Thank you for your patience, Trainer. If you completed the Fall Marathon: Buddy Trek Timed Research but could not claim the reward, please contact us via in-app by referring to this article (https://t.co/7U8nyFGDRh) for further help. We'll take it from there. ^LN

[Scopely Explore Support @ScopelyExplore]

@frobuzmumber Hi there, Trainer. We have now resolved the network issues affecting Pokémon GO. Please reply to the DM we've sent to look into the used items. See you there. ^LN

[Scopely Explore Support @ScopelyExplore]

@TibsMusic Thank you for your patience, Shaun. If you completed it but could not claim the reward for Fall Marathon: Buddy Trek Timed Research, please contact us via in-app by referring to this article (https://t.co/7U8nyFGDRh) for further help. We'll take it from there. ^LN

[Scopely Explore Support @ScopelyExplore]

@WillmontonMayo Thank you for your patience, Will. Please contact us via in-app by referring to this article (https://t.co/7U8nyFGDRh) if you completed the Fall Marathon: Buddy Trek Timed Research but could not claim the reward due to the network issue. We'll take it from there. ^LN

[Scopely Explore Support @ScopelyExplore]

@Sboyle15 Hi there, Steve. We have now resolved the network issues affecting Pokémon GO. Please reply to the DM we've sent to look into the used item. See you there. ^LN

[Scopely Explore Support @ScopelyExplore]

@AmberCai12 Hi there, Amber. We have now resolved the network issues affecting Pokémon GO. Please reload the app to resume gameplay. Sadly, we're unable to make any changes to the missed encounter with the Shiny Pokémon. Thank you for your understanding. ^LN