Father of 2 great kids, runner and workout addict when not developing and implementing membership recruitment and retention, marketing and sales strategies.
Really rough morning on @Delta. Original flight was delayed 3 hours so switched to earlier flight—now also delayed. New flight also has no catering! Thought @Delta was supposed to be on time and with great service. Not this morning!
@VerizonSupport continues to be awful. Owed a significant rebate which we have been promised 4 times and never received. AGAIN on hold for support even though I expect more unfulfilled promises. Does anyone know how to dispute a direct debit?
Association professionals dedicate their time to make a difference in this world. Your generous contribution allows ASAE Research Foundation to provide associations with NEW VISION, NEW IDEAS, and NEW PATHS to success. #newneedsyou#supportthefoundation https://t.co/hm8hwQihvk
The Membership Management Report recently published an interview with me on creating long term members. Check it out! https://t.co/GTXt4czHyI #associations#membership#membershipmatters
Join the live Grype Podcast for associations! @scottoser will teach us all about smart ongoing member communication. Learn more and register here: https://t.co/Zv55PBZVjC
Join us for #TheClassicSeaside! This year, #ASAEResearchFoundation
fundraising event is diving in a new direction with a virtual in-depth tour of @GeorgiaAquarium. Visit with penguins, Beluga whales and more!!
Buy your ticket today! https://t.co/w0UjqlsHla
Anyone working on #sponsorship or #partnership should read this article that I was asked to contribute to. Info comes out of more than 6 months of talking with, and listening to, a smart group of #association executives. https://t.co/cBQ843vWJ2 @orgsource@orgSherry
@GoldsGym is threatening to send me to collections for a $40 payment on a membership that was cancelled months ago. Is the time they are spending arguing with someone who was a member for over 20 years worth $40? #badcustomerservice
Keeping members engaged has been one of the challenges with COVID. Now many of us on calendar cycles are facing renewals. It's importnant to know what's working and what's not. @scottoser shares his insights at the Education Expo Oct. 14-15: https://t.co/R2Cd5c83cL #assnchat