Scott Ruffin

Founder @kupuhealth — fighting insurance denials + billing errors. Built Amazon Air. Marine. Father. Husband. Building the patient financial platform.

[Scott Ruffin @ScottRuffin]

So true. And customers agree. Who doesn’t want ultra high performing but less expensive delivery that consumers love?!?

[Julian Counihan @NYCounihan]

UPS and Fedex reinforce the need for @pandionpro almost daily

https://t.co/Ar9A54NxuD

[Scott Ruffin @ScottRuffin]

@allisonbraley Don't worry, @allisonbraley. We'll be there soon.

[Scott Ruffin @ScottRuffin]

Great Thread. At @pandionpro we utilize this mechanism for nearly all internal and our board meetings. Format works especially well to drive the right discussion and clarify thinking. It also helps if the company is killing it on the top AND bottom line! 😉

[Nathan Baugh @nathanbaugh27]

Jeff Bezos said:

“There is no way to write a six-page narratively structured memo and not have clear thinking.”

Here’s the writing framework Bezos uses (that you can too):

[Scott Ruffin @ScottRuffin]

This is good. Honest and to the point. Ignore @bgurley’s advice at your peril.

[Bill Gurley @bgurley]

Having survived two previous market resets (2001, 2009), people frequently ask me how this 2022 market reset is different and how it is the same. The obvious similarity is that valuation multiples have collapsed. We went from a "glass very full" mindset to one with many concerns.

[Scott Ruffin @ScottRuffin]

@lolitataub @NYCounihan at Schematic Ventures. Best Supply Chain seed investor out there.

[Scott Ruffin @ScottRuffin]

@NYCounihan I will ask Jenn to send you a @pandionpro one. Will make the decision even easier!

[Scott Ruffin @ScottRuffin]

@allisonbraley @Playground_VC And you do this well, Allison. Glad to have you as one of our advisors.

[Jim Cramer @jimcramer]

marveling at Dick's== wow.. $DKS

[Scott Ruffin @ScottRuffin]

Not enough, @santoshsankar. Not enough, indeed. Thankfully @pandionpro is solving with new technology and physical capacity that optimizes delivery for all.

[Santosh Sankar ⚡ @santoshsankar]

236/ eMarketer expects eComm penetration to near 19% this holiday season vs 17.5% last year

Consider that increase in parcel volumes in an environment where estimates suggest that UPS alone has a capacity shortfall of 5M packages/day prior to the holidays

[Scott Ruffin @ScottRuffin]

@allisonbraley PBJ from your mini fridge. Classic

[Scott Ruffin @ScottRuffin]

@allisonbraley She’s right on. You’re one of the best marketing and comms pros around. Blessed to have you helping us out, too. Don’t quit though. Energizer Bunny never quits. Kinda the point.

[Scott Ruffin @ScottRuffin]

@gokulr So true!

[Scott Ruffin @ScottRuffin]

Never a truer word spoken

[Web Smith @web]

Eventually, everything will be eCommerce.

[Scott Ruffin @ScottRuffin]

Was awesome having @spencersoper and @business tell our story and our vision of improving e-commerce deliveries for everyone.

[Businessweek @BW]

Scott Ruffin turned Amazon into a shipping powerhouse. Now he wants to solve the “middle mile” with his new startup https://t.co/0ZTgUYKDFU

[Sam Parr @thesamparr]

Think about this: for only 49 cents, you can send a letter to any state in the US.

For only 49 cents, an item will get from your hands into someone else'ss, even if they're 5,000 miles away, in a matter of days.

Next to the National Parks, USPS is 1 of America's best inventions

[Scott Ruffin @ScottRuffin]

Indeed. And it’s a weird world when retailers take that advise and pray that their customers don’t go elsewhere.

[Julian Counihan @NYCounihan]

It's a weird world when retailers are advised to prepare customers for inevitable shipping disappointment

https://t.co/fkHcPn5Yj1

[Scott Ruffin @ScottRuffin]

@LogTechEric @NYCounihan Yes. It is. Disappointing customers will always prove to be a worse long term strategy than innovating on their behalf. AMZN’s $1.5T market cap is Exhibit A

[Cathy Roberson @cmroberson06]

“There will be days within the holiday season where the industry will be over capacity,” - FedEx Chief Marketing Officer Brie Carere

“But I can’t solve your problem this year because you came too late.” - Josh Dinneen, COO for Lasership

https://t.co/WNU3U04SIP @WSJ @pziobro

[Eric Schmidt @ericschmidt]

I loved this line from @CaptSully in the latest episode of Reimagine: “One of the things I've learned in my life is that our imperfections are not what defines us. Our character is.”

[Julian Counihan @NYCounihan]

"e-commerce orders that are often 25% or 50% of capacity most of the year suddenly swing to 300% to 400% at peak"

https://t.co/nOSNEdMfDD