@JohnLegere TMO last month promised $180 ($150 for 5 line plus #30 for international calling) when I added 2 lines in store. Now TMO bumped up the rate to $210. Called 4 times still not fixed. May be TMO has too many customers to care of. 425-985-1096
@JohnLegere TMO promised $200 rewards for adding a line under Amplify program. Its over 2 months I got nothing and now they completely forgot? Or misled the customer? When you call customer service they keep shuttling me between different departments. Need customer centricity.