@Hajj_nusuk@MoHU_En Genuinely, the individual that has been responding to my tweet thank you for the prompt response.
....but to the whole team at Nusuk, these sort of information should be made known to UK nationals seeing that its mandatory.
@Hajj_nusuk@MoHU_En you will all have to answer for yourself on the day of judgement. I have yet to find anything positive about your process.
You make people click away without any clear direction, once they get passed that you keep quiet only to find out a biometric capture.
@Hajj_nusuk@MoHU_En Get your act together, ever since this process started your lack of information is the cause of frustration.
Will UK residence require biometric data capture? If yes, why have you had people with packages booked for more than a week on limbo? Why don't you engage pro-actively
@NoorNahar20@Hajj_nusuk Walikum asalaam brother, as long as you have paid the 50% of the payment within the 5 days, which from the sounds of it you have, you will be given another 3 days if I'm right to complete remaining balance. I would advise you make the additional fee payment as so as possible.
@SyedaFerdush@Hajj_nusuk In regards to the journey no, you can get this from the package you booked, if you click on the flight details it will be under the airline name, in the example below its 120.
@PinkIram@Hajj_nusuk they are aware of the issue but from the looks of it, they will not address it or even officially acknowledge it. I've been trying to book since Fajr and that error message still remains even though the quota is not full.
@Hajj_nusuk@esitaja Wow, I don't know what to believe.
You took away the Al Rajhi package because you made an error and then you just literally posted it back up not too long ago.
Is this a joke?
@Hajj_nusuk If it means fixing the issue requires taking the website down, do it. Why are you keeping a website that is crippling online to only cause frustration or payment issues.
@Hajj_nusuk I'm lost for words, I assumed this time compared to last year it will be better, forget customer service you would think they would learn to load balance a website that is known to get flooded with high traffic.
#Hajj
@mkabir@HajMinistry@HaramainInfo@KingSalman Noticed this during the pending stage, knew they did a cowboy job by using their other site as a template. When you look at the folder structure they created a folder called "demo" to place all the hajj content.
@zahidlone@modilwar@FatimahnseerFnj@Motawif_SA@OfficialLHO@cbhuk Totally understand your predicament, with a heavy heart we as a family decided to give this year a miss
God knows how motawif got the contract and God knows why KSA made the decision that they did.
@Motawif_SA@MoHU_En
FInally approved today, seeing the packages.
I'm sorry, I cant bring myself to pay that much, because of THEIR lack of efficiency the initial projected price has gone up, min 4K+
#motwif and #MuHU_En do you think the Muslims in the west have money trees?