Tweet Company Name @ServiceFailedMe to expose poor customer service and join our hard fight of showing companies that the customer will always be right!
As pathetic as the @BestBuy chat support wait time is, it pales in comparison to the 44 minute wait if you tried calling. Get it together, @BestBuySupport! After 2.5 years, you won't be able to use the COVID excuse for much longer. #BadCustomerService#ServiceFail#FailedMe
@Visible@visiblecare Trust me, it's absolutely NOT worth it. Spare yourself the inevitable time that you will waste and all of the aggravation. They rely 100% on chat help for even complicated issues, which is incredibly ineffective and frustrating. #WhyDoesntVisibleCare#boycottvisible
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@AmazonHelp Been there done that, sorry, but can you try something new, @AmazonHelp? I've already called and just kept getting more of the same thing...excuses and ultimately no help at all. Can anyone there help? #customerservicefail#amazonhatescustomers
@AmazonHelp So what now? I called as requested and your phone agents were equally unhelpful, telling me basically the same thing...that they don't have access to my account and can't help. Can ANYONE at @AmazonHelp do what their handle suggests? #ineedhelp#customerservicefail#amazonfail
@AmazonHelp To whom do I raise concerns with regarding the account specialists? Because they are NOT assisting me, so then what happens in that case? Are you refusing to let me return my items?!
@amazon locked my account and is not helping me restore access and will not allow me to return items already bought. They won't reply to my emails and just now they hung up on me on the phone after saying there was no one that they could escalate my concerns to. #ShameOnAmazon
Shame on you, @amazon ! You finally replied by email despite my request to call me and YOU LIED. Simple question to @AmazonHelp , I want to initiate returns and be done with your company forever, who can help me initiate those returns?!?!
@AmazonHelp When I contact that phone number, they too are UNHELPFUL, telling me that all they can do is submit a form and then I have to wait 24-48 hours for their response. But I've done this already, most recently 6 days ago and no one ever got back to me.