As organisations move away from experimentation to enterprise deployment, the real work begins: governance, data readiness, operating model change and measurable ROI.
In this video, Matthew Higham shares why AI adoption now moves at the speed of trust - and what leaders should prioritise next.
Read the full blog here https://t.co/LDhLBcCN8w
Cyber resilience is a growing priority as organisations face increasing risk and complexity ๐
Here are three practical steps to strengthen resilience and embed response into everyday workflows๐ https://t.co/mPNoTG6xxY
The gap between "we have AI" and "our AI is working" is an infrastructure problem.
We spent Q1 solving it for our customers.
A new class of AI that takes action and finishes work.
A governance layer that sees everything. And we're just getting started. See the highlights: https://t.co/bOB0iSOKgC
ServiceNow SDK + Build Agent skills let developers build from Claude Code, Cursor, Codex, and moreโand deploy directly to ServiceNow with full governance of the platform. https://t.co/8zzVkSOoBW
Context Engine grounds AI agents in your org's relationships, policies, and decision historyโbuilt on Service Graph and Knowledge Graph. https://t.co/vxFd3fgDZd
Post 1: Most enterprise AI is still an add-on. At ServiceNow, it's the default.
Every product ships with AI. Not a separate line item. Not a bolt-on.
Three innovations that show what that means in practice: https://t.co/UPxCP3rMQg
Agentic AI is starting to reshape lending, with a โฌ30bn growth opportunity ๐
Embedding intelligence into decisioning and servicing helps banks move faster, reduce manual effort, and improve customer outcomes.
Read more ๐
https://t.co/TKsbFRpggp
Disconnected CPQ slows sales and creates unnecessary friction.
Mark Ashton explains how bringing CRM, data and workflows together helps improve accuracy, speed up deal cycles, and create a more consistent sales experience ๐
๐ https://t.co/qN78Tq08cf
Great to bring customers, partners and industry leaders together at ServiceNow AI Summit London last week
A clear takeaway: many organisations already have AI ideas, the focus is putting them into practice.
Thanks to everyone who joined us ๐
AI delivers value when itโs built into the flow of work ๐
Paul Fipps spoke to @diginomica about why a unified platform is key to scaling enterprise AI with trust and impact ๐ https://t.co/aebN84gLkt
AI that doesn't just assist - it executes.
Today we're launching two new capabilities that finish what they start: Autonomous Workforce and ServiceNow EmployeeWorks.
Catch the live broadcast at 6pm: https://t.co/sfD7tLjDHn
Get more details: https://t.co/TbpM6uywQU
Valentineโs Day is often about small gestures. Last week, the ServiceNow community chose one that can save lives.
At our Staines office, we partnered with the NHS for a blood and plasma donation event. One donation can save up to three lives, and plasma supports more than 50 critical treatments.
Thank you to everyone who took part. ๐
Network teams are stretched thin - often managing uptime, complexity and constant incidents โ๏ธ
Can AI help? ๐ค ServiceNow explores how Managed Network Services AI Autopilot enables more proactive, coordinated ops.
๐ https://t.co/NHVreRGl3o
When it comes to enterprise AI, most organisations arenโt held back by ambition.
Theyโre often running into practical limits around data, skills and governance that slow real progress.
What is the biggest barrier to AI adoption? We want to hear your thoughts ๐
๐ข The ServiceNow AI Summit, London ๐ข
Join us to see how ServiceNow acts as the AI control tower and learn how to put AI to work for you.
๐ Convene Sancroft, St Paulโs, March 10, 2026
๐ Register: https://t.co/rkjZdfiCSs