ServiceNow UK and Ireland

ServiceNow makes work, work better for people. Our cloud-based platform and solutions deliver digital experiences that help people do their best work.

[ServiceNow UK and Ireland @ServiceNowUKI]

As organisations move away from experimentation to enterprise deployment, the real work begins: governance, data readiness, operating model change and measurable ROI.

In this video, Matthew Higham shares why AI adoption now moves at the speed of trust - and what leaders should prioritise next.

Read the full blog here https://t.co/LDhLBcCN8w

[ServiceNow UK and Ireland @ServiceNowUKI]

Cyber resilience is a growing priority as organisations face increasing risk and complexity 🔒

Here are three practical steps to strengthen resilience and embed response into everyday workflows👉 https://t.co/mPNoTG6xxY

[ServiceNow UK and Ireland @ServiceNowUKI]

The gap between "we have AI" and "our AI is working" is an infrastructure problem.

We spent Q1 solving it for our customers.

A new class of AI that takes action and finishes work.

A governance layer that sees everything. And we're just getting started. See the highlights: https://t.co/bOB0iSOKgC

[ServiceNow UK and Ireland @ServiceNowUKI]

ServiceNow SDK + Build Agent skills let developers build from Claude Code, Cursor, Codex, and more—and deploy directly to ServiceNow with full governance of the platform. https://t.co/8zzVkSOoBW

[ServiceNow UK and Ireland @ServiceNowUKI]

Context Engine grounds AI agents in your org's relationships, policies, and decision history—built on Service Graph and Knowledge Graph. https://t.co/vxFd3fgDZd

[ServiceNow UK and Ireland @ServiceNowUKI]

Post 1: Most enterprise AI is still an add-on. At ServiceNow, it's the default.

Every product ships with AI. Not a separate line item. Not a bolt-on.

Three innovations that show what that means in practice: https://t.co/UPxCP3rMQg

[ServiceNow UK and Ireland @ServiceNowUKI]

Agentic AI is starting to reshape lending, with a €30bn growth opportunity 📈

Embedding intelligence into decisioning and servicing helps banks move faster, reduce manual effort, and improve customer outcomes.

Read more 👇
https://t.co/TKsbFRpggp

[ServiceNow UK and Ireland @ServiceNowUKI]

Disconnected CPQ slows sales and creates unnecessary friction.

Mark Ashton explains how bringing CRM, data and workflows together helps improve accuracy, speed up deal cycles, and create a more consistent sales experience 👇

🔗 https://t.co/qN78Tq08cf

[ServiceNow UK and Ireland @ServiceNowUKI]

Great to bring customers, partners and industry leaders together at ServiceNow AI Summit London last week

A clear takeaway: many organisations already have AI ideas, the focus is putting them into practice.

Thanks to everyone who joined us 🙏

[ServiceNow UK and Ireland @ServiceNowUKI]

AI delivers value when it’s built into the flow of work 🚀

Paul Fipps spoke to @diginomica about why a unified platform is key to scaling enterprise AI with trust and impact 👉 https://t.co/aebN84gLkt

[ServiceNow UK and Ireland @ServiceNowUKI]

Here are four practical ways organisations can upgrade business operations with AI 👇

🔗Read our blog to find out more: https://t.co/6m31iKYyfA

[ServiceNow UK and Ireland @ServiceNowUKI]

AI that doesn't just assist - it executes.

Today we're launching two new capabilities that finish what they start: Autonomous Workforce and ServiceNow EmployeeWorks.

Catch the live broadcast at 6pm: https://t.co/sfD7tLjDHn

Get more details: https://t.co/TbpM6uywQU

[ServiceNow UK and Ireland @ServiceNowUKI]

One day. One AI control tower. Total reinvention.

Join us at ServiceNow AI Summit in London on March 10, 2026.

👉 https://t.co/PpnuoA3jF1

[ServiceNow UK and Ireland @ServiceNowUKI]

On Tuesday, ServiceNow employees hit pause for our wellbeing day ⏸️

From skiing to family time, it gave our teams a chance to reset 💪

[ServiceNow UK and Ireland @ServiceNowUKI]

Valentine’s Day is often about small gestures. Last week, the ServiceNow community chose one that can save lives.

At our Staines office, we partnered with the NHS for a blood and plasma donation event. One donation can save up to three lives, and plasma supports more than 50 critical treatments.

Thank you to everyone who took part. 💚

[ServiceNow UK and Ireland @ServiceNowUKI]

Network teams are stretched thin - often managing uptime, complexity and constant incidents ⚙️

Can AI help? 🤖 ServiceNow explores how Managed Network Services AI Autopilot enables more proactive, coordinated ops.

🔗 https://t.co/NHVreRGl3o

[ServiceNow UK and Ireland @ServiceNowUKI]

When it comes to enterprise AI, most organisations aren’t held back by ambition.

They’re often running into practical limits around data, skills and governance that slow real progress.

What is the biggest barrier to AI adoption? We want to hear your thoughts 👇

[ServiceNow UK and Ireland @ServiceNowUKI]

📢 The ServiceNow AI Summit, London 📢

Join us to see how ServiceNow acts as the AI control tower and learn how to put AI to work for you.

📍 Convene Sancroft, St Paul’s, March 10, 2026

👉 Register: https://t.co/rkjZdfiCSs

[ServiceNow UK and Ireland @ServiceNowUKI]

New research in the @diginomica network reveals the disconnect between AI hype and reality 👇

🔗 https://t.co/O1fEGWUxbv

[ServiceNow UK and Ireland @ServiceNowUKI]

What will retail technology really look like in the years ahead? 🔮

🔗 Find out 👉 https://t.co/HjTr7nidt4