Shalmali Waingankar

[Shalmali Waingankar @Shalmali92]

IndiGo's Bombay-Istanbul flight passengers stranded at Mumbai airport over 40 hours https://t.co/TuIsm4eavl

@DGCAIndia

[Shalmali Waingankar @Shalmali92]

Hi @IndiGo6E I am waiting for my refund which was initiated more than 20 days ago as per your DM. Still waiting for refund. @airsewa_MoCA

[Shalmali Waingankar @Shalmali92]

@IndiGo6E your social media team told me that my refund is initiated and it will be credited in 15-20 days, it's been 23 days now. @airsewa_MoCA @DGCAIndia

[Shalmali Waingankar @Shalmali92]

@IndiGo6E Hi @IndiGo6E , Is there any update? How long will it take to process the refund? @airsewa_MoCA

[Shalmali Waingankar @Shalmali92]

Disappointed with @IndiGo6E's handling of my recent Mumbai to Helsinki flight. 40+ hr delay in Mumbai, 20 hr wait in Istanbul, no accommodation provided, promised compensation not received despite sending documents. 4 days in airports with no sleep or proper food. @airsewa_MoCA

[Shalmali Waingankar @Shalmali92]

@IndiGo6E Hi @IndiGo6E , How long does it take for you to process a refund? While booking ticket you give customers a timer to complete a transaction, and why should we wait for refund for so long? It was a horror travelling with you and promised compensation is very low

[Shalmali Waingankar @Shalmali92]

@IndiGo6E Hi @IndiGo6E , As discussed on the call, I have shared the required documents, can you please update me on this?

[Shalmali Waingankar @Shalmali92]

Hey @IndiGo6E, 40+ hrs delay, a 10-hr flight to Istanbul, and now we've been sitting on the floor for the past 13 hours just to get our connecting flight boarding pass. Children and senior citizens are suffering too. Is this the level of service we should expect? Unacceptable!

[TIMES NOW @TimesNow]

Mumbai-Istanbul IndiGo Flyers Stranded At Airport For 40 Hours, Airline Issues Statement

https://t.co/20FIdg4zsB

[Shalmali Waingankar @Shalmali92]

Hey @IndiGo6E, 40 hrs delay, a grueling 10-hr flight to Istanbul, and now 200+ passengers stranded for 10 MORE hours without boarding passes for the connecting flight! 😡 No sleep for 4 days, no proper food, and many children suffering too. This is beyond unacceptable! #IndiGo

[Shalmali Waingankar @Shalmali92]

@IndiGo6E Hey @IndiGo6E, 40 hrs delay, a grueling 10-hr flight to Istanbul, and now 200+ passengers stranded for 10 MORE hours without boarding passes for the connecting flight! 😡 No sleep for 4 days, no proper food, and many children suffering too. This is beyond unacceptable! #IndiGo

[Shalmali Waingankar @Shalmali92]

Flight 6E17 from Mumbai to Istanbul by @IndiGo6E is testing our patience! Scheduled for 7th Mar 24 6:40 AM IST, it's now 8th Mar 12:30 AM and still no takeoff. Passengers enduring a staggering 18-hour delay! @TurkishAirlines, any insights? 🤯 #IndiGo #TurkishAirlines @DGCAIndia

[Shalmali Waingankar @Shalmali92]

Hey @TurkishAirlines, any chance you could rescue a weary traveler stuck in Istanbul with no confirmation on the Helsinki flight? It's been a chaotic journey, and I'm in desperate need of some clarity. #TurkishAirlines #TravelStruggles @DGCAIndia

[Shalmali Waingankar @Shalmali92]

Hey @IndiGo6E, my flight on 7th March at 6:40 AM was delayed by 40 hours! 😱 Now stuck in Istanbul after a 10-hour flight, and no confirmation on my connecting flight to Helsinki. Help! #IndiGo #FlightDelay @DGCAIndia

[Shalmali Waingankar @Shalmali92]

Shoutout to @IndiGo6E for turning what was supposed to be a quick journey into a 3-day saga. Please, can we get some support in arranging a proper connecting flight to Helsinki? 🙏 #IndiGo #TravelDrama @DGCAIndia

[Vivek Raval @Vivekraval3196]

@IndiGo6E @BBCWorld @ndtv @aajtak @IndiaToday @TimesNow @timesofindia @cnnbrk Indigo Aircrafts flight 6E 17 has caused a 22-hour disruption at Mumbai airport, with around 400 travelers stranded due to the lack of support and assistance from the airline. #support #help

[Abhijeet Munot @abhimunot]

Hi @JM_Scindia Sir, Passengers of 6:40 AM flight 6e-17 on 7th March are still stuck at Mumbai airport. @IndiGo6E is grossly mishandling the situation. My brother is waiting with a 4 month old baby for alternate arrangements at the airport. There are many such passengers. Pl help.

[Vivek Manvi @VimanFotography]

@akk_mehta_ @JM_Scindia @aviationbrk @IndiGo6E @TurkishAirlines @MoCA_GoI @PMOIndia @MumbaiPolice @DGCAIndia @aajtak @ndtv @Pib_MoCA @AAI_Official @DDNewslive @IndiGo6E The ordeal js still not over as of this evening - more than 36 hours later. Who pays for the mental torture and disrupted plans and losses incurred by the pax?