@AHS_Warranty Still on hold for more than 15 min after the last rep promised me I would only be on hold for less than 1 minute while she transferred me to another department.
@AHS_Warranty another horrible experience. On hold for 52 minutes, then put on hold for 10 min while the rep spoke to a manager, only to be transferred to another department that I've been on hold waiting for another 8 minutes. Worst customer service I've ever experienced.