@ntsa_kenya Please confirm if someone needs to visit huduma/ntsa for capture of biometrics and photo for smart DL renewal. Ideally you should have these already from initial application but then again there is nothing ideal and sensible with GOK services. ☹️
@KenyaPower_Care@KenyaPower_Care we have similar issue less than 48hrs again. Do you ever offer permanent solutions cause this is getting out of hand now.
@KenyaPower_Care we keep getting long blackouts in our neighborhood due to transformer issues. Can this be fixed permanently please, we are very inconvenienced. Kikuyu road area: 54607278071
Hi @StanbicKE,
Have you resolved the issue with your mobile application. Mine keeps on being disabled and your customer care no’s are impossible to reach through.
Please check DM and assist.
The app experience last one month has been horrible.
@StanbicKE i am yet to receive the help i need, 3 days later. The branches are also very full due to this. Doing the not well thought through upgrades during end month is very incompetent on your end and we are very disappointed!
@StanbicKE why am I getting so my otps that I am not asking for. Over 3 per hour. Is our money even safe in this bank. Please communicate what is happening with this new app.
@StanbicKE A heads-up to your customers about updating the app would have been nice. The new app is not working and has greatly in convinced us. Kindly help. I have sent a DM.
@StanChartKE I’m trying to generate a statement via online banking platform but am getting an error (8433). Is it possible to have one forwarded to me via email?
@StanChartKE I’ve been waiting for the hub branch to reset my app’s credentials since Friday. I visited them at 10am Friday and they promised to send latest Saturday. I’m yet to receive them and I’m set to travel tomorrow so it is super super urgent. Please address it urgently.
@KenyaPower_Care we are almost clocking 24hours without electricity in our Flats/area.Please do something cause this is unacceptable.Metre no 37186996163.Thanks
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