Shivani Shah

[Shivani Shah @Shivi526]

@Accor your website is not allowing me to claim points for a past stay, please help

[Shivani Shah @Shivi526]

@Uber_Support hi I cancelled my trip because my driver had apparently arrived but I couldn’t find him and he kept declining my calls. I also sent him lots of messages which he didn’t respond to. I was going to the airport so couldn’t wait. I have been charged for this, pls help

[Shivani Shah @Shivi526]

@British_Airways case currently open, awaiting significant period for a resolution. Please appropriately support. Thank you

[Shivani Shah @Shivi526]

@McDonaldsUK we didn’t get our whole order delivered to us yesterday via the app which we have paid for, how can we get this resolved ?

[Shivani Shah @Shivi526]

@Support my husband account has been hacked and cannot recover password to regain access. Please urgently connect. Than you

[Shivani Shah @Shivi526]

@hotelscomhelp please help. Hilton have confirmed they’re happy to cancel our booking and will give our money back, and now we can’t get hold of you to make this happen (the live chat does not work and we tried calling too)

[Shivani Shah @Shivi526]

Thanks, could you possibly look into it?

[Shivani Shah @Shivi526]

@British_Airways no one has responded
to our complaint for ages, please can someone help?

[Shivani Shah @Shivi526]

@tartecosmetics hello! You used to do a lipstick shade called 5’o clock which doesn’t exist anymore but it was the best! Do you have something that is similar now?

[Shivani Shah @Shivi526]

@British_Airways hello, pls could you provide an update on BA 0651 (15 June)? Don’t seem to have any information on the status but your app suggests it is delayed? Thanks

[Shivani Shah @Shivi526]

@O2 hi I’ve wasted so much time trying to get hold of someone to help cancel my contract, you’re all ‘closed’ even though your closing time is 9pm! Can you please help??

[Shivani Shah @Shivi526]

@LNRailway it’s happened again. I don’t understand why it happens at peak times?

[Shivani Shah @Shivi526]

@LNRailway why is the 7.15 from Watford junction to Euston only 4 carriages at peak time? What crap, uncomfortable service when we’re paying so much. Absolute nonsense

[Shivani Shah @Shivi526]

@qrsupport pls can you help?

[Shivani Shah @Shivi526]

@qrsupport hello ! It’s my husbands 30th birthday, could you do something special when we fly pls?

[Shivani Shah @Shivi526]

@EurostarUK hello, I had to change my train from Paris to London as the original was cancelled. I chose the wrong train to rebook onto, can I change it again?

[Shivani Shah @Shivi526]

@British_Airways Is that something you can help with? I’ve replied twice and been given an almost generic answer. It seems no one has listened to the actual issue or provided an explanation

[Shivani Shah @Shivi526]

@British_Airways hello, I’ve submitted a complaint as I never received a companion voucher confirmation email so lost on a few months of being able to use it. Response from complaint doesn’t address this point at all or explain why this happened and I’m unhappy with the response

[Shivani Shah @Shivi526]

@British_Airways Yes I have but it was not satisfactory

[Shivani Shah @Shivi526]

@MBonvoyAssist

I have a recent reservation which has disappeared from my account and the missing stays page does not allow the submit button to works. Can you please update my account accordingly with the nights stay & points.