@leahnutini Hello Leah,
Please email [email protected] with your order number. We will be happy to see how we can help.
Shopbop | East Dane
Customer Service
@robynhartwinks Hi Robyn, We are looking into this. In the meantime please email us at [email protected] with your questions. We are happy to help.
Shopbop| East Dane
Customer Service
@christinamchung Hi Christina, Please email us at [email protected] with your order number and we will be happy to help.
Your Friends at Shopbop | East Dane
@JulieBunkley Hi Julie--thank you for reaching out. If there are any issues with your shipment, please reach out directly to customer service at [email protected].
@lynjaimeee HI,
Please email us at [email protected] with your order number. We will be happy to take a look! Thanks for your patience.
Shopbop | East Dane
Customer Service
@kcovophoto Hello Kristen,
Thank you for sharing your feedback. We are so sorry for the error and the manner in which it was handled. I will be following up with you via email.
Shopbop | East Dane
Customer Service
@ioricross Thank you for reaching out. We are very sorry for your recent experience. It looks like customer service was able to explain how the import fees would be refunded. Please let us know if you have any further concerns.
@jcollao Hi--thank you for reaching out. It looks like our customer service team was able to reply to your emails. Please reach out to [email protected] with any further concerns.