Building Shoply AI — AI search, product recommendations, and customer support for online stores. Sharing lessons from merchants and shoppers as we build.
Two apps can both advertise $29 a month, yet one can bill you five times more in a busy month. The pricing model decides the cost, not the sticker.
Apps bill in different ways, and each jumps somewhere different. Some advertise a low base price but charge extra for AI. Others add a per-ticket fee that climbs with volume.
Shoply AI uses flat plans with fixed limits, so the bill stays predictable.
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About 35% of your traffic comes from abroad, and most of it leaves quietly at an English-only wall.
Seven leaks drain them before checkout, hiding in your analytics reports. Over half won't buy if the site isn't in their language.
Page translation fixes five of the seven, but foreign-language search and a chatbot that flips back need more than translated pages.
Shoply AI Search reads your catalog in 23+ languages.
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#Shopify #AISearch #Ecommerce
A popup covering the card security code field can end that checkout.
Pop up only when a shopper picks a size and then waits 45 seconds, or sits on the cart for two minutes. The third: a fast scroll back after a bad review.
Stay silent during card entry, or after they've talked to you.
Run the 30-minute audit. Most default setups score just 1 of 5.
Shoply AI checks page and active field first.
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Pre-sale product questions make up 15-25% of your support tickets.
Every one of them started the same way. A shopper typed something natural into your search bar, got nothing useful, and emailed you instead.
"Do you carry this in size 10?" That's not a question for your team. That's a lookup your search should have handled.
Shoply AI Search reads the intent behind the words and finds the right product before a ticket ever opens. Not deflection, prevention.
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#Shopify #AISearch #Ecommerce
Thinking about hiring another support agent?
That's $3,000 to $5,000 a month in salary and benefits. And most of the tickets they'll answer never needed a human in the first place.
Roughly 50-80% of your support volume is routine: order status, returns, sizing, policy questions. The answers already sit in your store data.
Shoply AI reads that data and answers those tickets automatically. $49.99 a month on the Smart Start plan.
Your team keeps the cases that need judgment. The bot handles the rest.
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Shoppers need two things before they buy: the right product, and answers to their questions.
Most stores use one tool for search and another for chat. Two apps mean two bills and product data that never syncs.
Shoply AI combines AI Search and AI Chatbot in one Shopify app. Shared product data, one install. 4.9 rating on the Shopify App Store. Trusted by 600+ stores.
Start free.
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#Shopify #AISearch #AIChat
Your store closes at 6 PM. Your customers don't.
Shoply AI handles customer inquiries 24/7 — promotions, sizing, orders, returns. No time zones, no off-hours, no "we'll get back to you tomorrow."
When your store sleeps, your AI doesn't.
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#Shopify #CustomerService #ShoplyAIChatbot
Your search box sorts shoppers into buyers and leavers. Most stores never read it that way.
"High neck long sleeve UPF 50" often means they are ready to buy. "Rash vest" often means they are looking for something you don't have.
Read your search log by how specific the words are, not volume. The most specific searches are often the ones most likely to fail.
Shoply AI Search reads queries by meaning, so the specific ones match.
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Every AI chatbot demo looks great. The demo is not where stores get burned.
Grade any vendor before you sign. Ten tests, two hours, no install. Use the App Store listing and the public demo. Ask for a call with a merchant already using the bot.
The pass mark is 24 out of 30. Below it, run a small test or walk away.
Shoply AI passes those tests, with named merchants you can call.
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Your AI chatbot sounds confident. That does not mean it is working.
Break your store on purpose, then ask it. Set one product's stock to zero. End a live discount, then ask for the price. Finally, ask where a real order is.
Three questions, twenty minutes, no engineer. Any wrong answer is a warning sign. Check what store data the bot is reading.
Shoply AI reads your store's live state at question time.
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One store. Multiple warehouses. One AI that knows exactly where your inventory is.
Shoply AI checks the warehouse closest to your customer — not a global "in stock" number that's often wrong. If you ship from multiple locations, your customers get accurate availability, every time.
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#Shopify #InventoryManagement #ShoplyAISearch
30-50% of customer support tickets are people asking "Where's my order?"
Shoply AI connects to your Shopify orders and pulls the tracking status instantly. Returns, cancellations, order modifications — handled without a single human reply.
Your support team doesn't need to answer the same question 50 times a day.
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Out of stock? Shoply AI creates a restock reminder and emails the customer the moment it's back.
Here's how it works:
A customer searches "hiking boots for Alaska." Finds the perfect pair. 22in is gone.
She taps the Shopping Assistant. Your AI signs her up in seconds.
Three days later, the boots are back. She gets an email. She buys them.
A sale recovered. Automatically.
#Shopify #InventoryManagement #AISearch
"AI lifts conversion" sounds like marketing. Test it on your store.
Shopify Rollouts runs a native 50/50 split: half see the current store, half see Shoply AI Search. Shopify reports the conversion gap.
A furniture store ran the test. Conversion went from 2.40% to 2.83%, a 17.9% lift, add-to-cart up 18.9%. One store's result, not a promise. Yours needs its own.
Set it up in Shopify Admin. Don't call a winner after one week. Wait until both sides have enough orders.
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#Shopify #AISearch #Ecommerce
Installing AI on your store is the easy part. Running it well is where the value lives.
Most stores stop at the install. The fix is a weekly loop: pull zero-result searches, read what shoppers typed, then stock or rename the product.
That one habit, 30 minutes a week, turns your search box into a demand list. No new app required.
Shoply AI uses one catalog for search and chat. Update a product once, and both sides stay in sync.
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#Shopify #AISearch #Ecommerce
Your AI search filters look random? Check the data behind them.
Metadata is extra product detail, like fabric or fit. Shoply AI reads it and builds filters for each search.
One camera store found old specs still showing in filters they thought were gone. The old data was still in Shopify. Only the labels had been removed.
Clean the source data, then refresh Shoply AI's search index. The filters rebuild from there.
Shoply AI turns clean metadata into smart filters.
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#Shopify #AISearch #Ecommerce
Other AI chatbots want your credit card before you even see them work.
Shoply AI's free plan: $0. No card required.
50 chats or 150 searches every month. Enough to test it on a real store.
Like it? Upgrade when you're ready. All paid plans come with a 7-day free trial.
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You installed an AI chatbot 3 months ago.
How much revenue did it actually drive?
If you can't answer, you're not alone.
Shoply AI tracks every chat and search — and attributes every dollar they drive. You know exactly what it's making you.
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