Layla Shotton

[Layla Shotton @ShottonLayla]

@NCLairport shut 805-840pm due to staff shortages??

[Layla Shotton @ShottonLayla]

@dalelush @jet2tweets I was told by jet2 UK at 1am that NOONE got their luggage yet 50 people on our bus all had theirs, only us with a baby and four yr old have nothing….only told to buy stuff, from where???

[Layla Shotton @ShottonLayla]

@jet2tweets @dalelush How do you expect to update by text when phones run flat and there was literally maybe 5 charging points for 5000 people (as per your tel staff)? We’re no further forward this morning! Stuck in hotel with no news on flights….not to mention our luggage locations??!

[Layla Shotton @ShottonLayla]

@syncr0 @_GavL @jet2tweets They were probably having a laugh at us then telling us they worked for easyJet 🤣

[Layla Shotton @ShottonLayla]

@AJBMurphy @jet2tweets Completely agree! No one around and had to trek outside through the plumes of cigarette smoke to find the reps huddling like sheep at the bus area, very reluctant to talk! Those poor people in special assistance area who were just left alone with no updates.

[Layla Shotton @ShottonLayla]

@carasomerville_ @jet2tweets The one that did end up being the face to the customer (who was also arguing with their manager 🤣), sent us to the easyJet staff!

[Layla Shotton @ShottonLayla]

@jet2tweets Would love to if I could get on a flight! Still waiting for your chaotic situation in Paphos to be resolved, had 2 hrs sleep with a baby in a room unsuitable with no cot and family split up, worst customer service ever

[Layla Shotton @ShottonLayla]

@RyanIlland @jet2tweets Interesting that all of the British reps were crowded to greet buses arriving to check in and asking all passengers to give them good feedback 🤔 #joke

[Layla Shotton @ShottonLayla]

@jet2tweets Although you can’t if you’ve been stranded in Paphos for 14 hrs with no charger/anywhere to charge/shops shut so can’t buy a charger!!

[Layla Shotton @ShottonLayla]

@RyanIlland @jet2tweets Yeah and telling people to share a small bottle between four! Inhumane, in the sweaty heat

[Layla Shotton @ShottonLayla]

@jet2tweets @jet2tweets @AvSourceNews total utter rubbish, jet2 staff were mostly unhelpful and downright rude!! The British reps were the worst too. Still stuck btw, in a hotel that had no clue we were coming, a family split into several rooms and no cot for my baby!