Ordered a Google Pixel and an iPhone from @flipkartsupport@Flipkart. iPhone booked at 12:04 AM on Oct 8th (minute one of the sale) and Pixel on Oct 9thβboth guaranteed for Oct 10th. Still nothing! β³
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@flipkartsupport@Flipkart Hi @FlipkartSupport, for both my phone orders I keep getting useless 24-hr extensions. Either the FK exchange app fails, or the delivery agent calls to verify my location and then just cancels. Terrible service. After 10 years with Flipkart, itβs high time I switch to @amazon
@flipkartsupport I haven't received any resolution till now.
Yesterday support person called me in the morning saying there will a resolution in 24Hrs but there is no update or resolution even after 24 Hrs. @Flipkart@flipkartsupport
Another disaster by @Flipkart! iPhone 17 ordered on Oct 8, promised for Oct 10. Support says it's "misplaced", promised a reshipment, but zero action. L1/L2 escalations are completely useless.
Terrible experience with @Flipkart! Ordered a Pixel 11 on Oct 9. Getting fake "Out for Delivery" updates since Oct 13, and the delivery guy ignores calls. @MadeByGoogle@GoogleIndia, please stop selling your flagships via Flipkart! They are ruining your brand experience.
@AmritaNKM@Flipkart@flipkartsupport@SamsungIndia I wonder if it's happening with everyone. Happened with 2 of my phones due for delivery on 10th October still there is no concrete update. @flipkartsupport says they are untraceable then i see an update on moving from somewhere to somewhere on the tracking page.
@flipkartsupport I've messaged you but I don't have much expectations from you guys as well as you'll also give same robotic answers. Let me know if this goes anywhere.
@Flipkart Saw some of the post on Reddit where there high value orders were stuck to their nearest hub of flipkart in the same way, idk what flipkart is cooking
Customer care is completely robotic and @Flipkart is playing silent. With BBD traffic, ordering in the opening hour should mean on-time delivery, not endless waiting. Seeing Reddit threads reporting 2-3 week delays too. Absolute chaos! π‘π #Flipkart#BigBillionDays#Customer
@SwiggyCares@instamart_it@SwiggyCares ur customer desk has already saw this & chose to close the ticket because Swiggy don't care. Thank you so much @SwiggyCares for excellent service. Here is ORDER #249065870994797.
Btw thanks to @ZeptoNow for delivering the items listed on app.
Ordered 15 items on @instamart_it mainly for essentials (atta, milk, bread). Delivery arrives: ALL essentials missing! Staff & rider knew, kept quiet, & waited for me to notice. Now dealing with useless support instead of sleeping for a 5 AM flight. Unacceptable service.
Showing OOS items as available, hiding missing items on delivery, & forcing a refund instead of fixing it is shady. Now Iβm stuck paying extra delivery fees elsewhere for basic needs because you wonβt take the remaining items back. Pathetic service.
Ordered 15 items on @instamart_it mainly for essentials (atta, milk, bread). Order arrivesβALL essentials missing! The packer & delivery rider both knew, yet kept quiet and waited for me to catch it. I have a 5 AM flight tomorrow and Iβm wasting time dealing with useless support