@SEEDSANDB3ANS Hi Trist, we're sorry to hear you are having an issue with the Shutterfly app and website. We are happy to offer our assistance. Please DM with your email address and more details for the issue you are experiencing. We hope to hear from you soon.
@GraphicMeat Hi there! Our site is currently up and running, and we have not received any reports of widespread issues at this time. If you're experiencing a problem, please send us a private message with more details, and we'll be happy to take a closer look and assist you further.
@GraphicMeat Hi there! Our site is currently up and running, and we have not received any reports of widespread issues at this time. If you're experiencing a problem, please send us a private message with more details, and we'll be happy to take a closer look and assist you further.
@imhereandfkngay Please send us a private message so we can take a closer look at your project and see what options may be available to help you get the poster you’re looking for.
@imhereandfkngay Hi there! We’re sorry for the frustrating experience, especially after taking the time to create an account and start your project. We’ve documented your feedback.
@dennievee23 Hi Dennie! We are so sorry for the frustration. All of our cards come with envelopes included; however, we do not currently offer an option to add addressing to the cards or envelopes. Please let us know if there is anything else we can assist you with.
@rareeves Hi Richard, Thanks for reaching. The free shipping is only for US orders, however we also offer free shipping to Canada on orders of $99+ when using code: SHIPCAN99.
@djm028 Hi Dean, we're so sorry to hear this. We always want our customers to have a great experience using Shutterfly, and we take your feedback very seriously. If there's anything we can do, please send us a PM. We'll be happy to help!
@squishubunny Hi Hana! We sincerely apologize for this and have reached out to leadership regarding the situation. We will be in contact within the next 24-48 hours regarding the situation. Thank you for bringing this to our attention!
@QuadeConner Hi Deborah, we're so sorry to hear this. We always want our customers to have a great experience using Shutterfly, and we take your feedback very seriously. If there's anything we can do, please send us a PM. We'll be happy to help!
@ruccismom Hi TeamKaiser! We are sorry to hear of your experience with not receiving and order. Please send us a Private Message for us to gather more information to assist you better. Thanks!
@ruccismom Hi TeamKaiser, we understand your frustration and sincerely apologize the order has not been received. To allow us to look into the order in our system, please DM with the email address and order number.
@ruccismom Hi TeamKaiser, we understand your order is important and apologize it has not arrived. To allow us to see the status of your order, please DM with your email address and order number.
@PaulNobrega3 Hi Paul! Thank you for reaching out and sharing your feedback. We've shared this with the appropriate team as we continue making improvements. If there’s anything specific we can help with in the meantime, please feel free to send us a private message. We’re here to support you!
@SecretAgentMav Hi C.A, we're so sorry to hear this. We always want our customers to have a great experience using Shutterfly, and we take your feedback very seriously. If there's anything we can do, please send us a DM. We'll be happy to help!