Now, here I am, on the 27th (in-laws are here but still no bed, so we are sleeping on the ground) cancelling my order since I have had enough of this unprofessional nonsense. It's like wakefit's tagline should be "have a problem? Deal with it lol". Beware and buy at your own risk
@WakefitCo wow, very impressed with my experience. My In-laws were in ound to Chennai on the 26th of Jan, for which we needed a bed. A wakefit Andromeda solid wood bed + matress was ordered through Amazon on 3rd of January with an estimated delivery of 12th January.
On 27th, I received a call from the case manager saying that apparently I have ordered an older model which has no replacement pieces and is damaged, so they would be re-ordering a new version of the same bed (trust me, this happened hahahaa).
@WakefitCo customer care is incompetent and offer their sorrys instead of taking action (often saying "please give us another 24hours" to stop you from cancelling and ordering another bed.
@WakefitCo worst service ever. Ordered bed not received even after 4 weeks. Customer care is incompetent (they pick the call and hang up). Buy at your own risk please.