GZ

[GZ @Siebies123]

@RSAWEB Why is everything down? Internet is DOWN!!!

[GZ @Siebies123]

@Momentum_za @CuremedSA Months of repeated debit-order failures, incorrect account handling and poor comms. My Healthsaver was suspended despite payment, causing costs and frustration. Both parties have acknowledged errors, but I’m still chasing answers. Who is taking ownership?

[GZ @Siebies123]

@Momentum_za has confirmed that the issue with my Health Saver was caused by a system error on their side, yet I’m now being asked to choose between paying backdated contributions for missed months or activating the benefit later.
How is it fair that a client is disadvantaged?

[GZ @Siebies123]

@MTNza @Vodacom @MTNzaService @MTNza you did not thing wrong. You helped me still downgrade my contract will @Vodacom doesn't want to help me. We can only say thank you for companies like you that want to help

[GZ @Siebies123]

@Vodacom This is the 7th month in a row that I’ve been prevented from downgrading my contract. It has already cost me R1820 so far, and I’m trying to do this to improve my credit rating. Thank you to
@MTNza @MTNzaService for always being helpful.

[GZ @Siebies123]

@Vodacom This is the 6rd month in a row that I’ve been prevented from downgrading my contract. It has already cost me 1 560 so far, and I’m trying to do this to improve my credit rating. Thank you to @MTNza @MTNzaService
for always being helpful.

[GZ @Siebies123]

@Vodacom This is the 6rd month in a row that I’ve been prevented from downgrading my contract. It has already cost me 1 560 so far, and I’m trying to do this to improve my credit rating. Thank you to @MTNza @MTNzaService
for always being helpful.

[GZ @Siebies123]

@Vodacom This is the 4rd month in a row that I’ve been prevented from downgrading my contract. It has already cost me R1040 so far, and I’m trying to do this to improve my credit rating. Thank you to @MTNza @MTNzaService for always being helpful.

[GZ @Siebies123]

Worst service I’ve experienced. After over a month waiting for a simple feature activation – with endless back-and-forth, “approvals” and then total silence – our subscription has now been stopped without anyone resolving the issue or responding.
@Zoho @ZohoCares

[GZ @Siebies123]

Worst service experienced. Waiting over a month for a simple feature activation, endless back-and-forth, approvals, and silence — all while renewal decisions are due. Completely unacceptable for an “enterprise” platform. @Zoho @ZohoCares

[GZ @Siebies123]

@ZohoAfrica I will pass not with a company that doesn't reply to there clients on open ticket logged for weeks...

[GZ @Siebies123]

@Zoho @ZohoCares Still no clear answer from Zoho... Ticket was logged in March and still no proper answer and I see they ignoring now my posts on X, to scared to reply to an client...

[GZ @Siebies123]

Worst service experienced. Waiting over a month for a simple feature activation, endless back-and-forth, approvals, and silence — all while renewal decisions are due. Completely unacceptable for an “enterprise” platform. @Zoho @ZohoCares

[GZ @Siebies123]

@ZohoCares nothing about there users. I have sent a message still no reply... @Zoho

[Zoho Cares @ZohoCares]

@Siebies123 @Zoho Hi GZ, we're truly sorry for the delay. I understand your renewal decision is on the line. Please DM us your account details and we'll have our experts prioritize this immediately. -RC

[GZ @Siebies123]

@Zoho @ZohoCares Still no feedback

[GZ @Siebies123]

Worst service experienced. Waiting over a month for a simple feature activation, endless back-and-forth, approvals, and silence — all while renewal decisions are due. Completely unacceptable for an “enterprise” platform. @Zoho @ZohoCares

[GZ @Siebies123]

Worst service experienced. Waiting over a month for a simple feature activation, endless back-and-forth, approvals, and silence — all while renewal decisions are due. Completely unacceptable for an “enterprise” platform. @Zoho @ZohoCares

[GZ @Siebies123]

@Seattlecoffeeco I have been saying all along that your service is going backwards. You have a regionals swimming in Hatfield and you one lady manning the station. Taking more than an hour to order not even speaking collecting the coffee.

[GZ @Siebies123]

Not allowed to sit at an empty table at Canal Walk @MuggandBean unless I ordered first — even though the restaurant was empty and I just needed to make a quick call. Disappointing customer experience. #CustomerService

[GZ @Siebies123]

@Vodacom This is the 4rd month in a row that I’ve been prevented from downgrading my contract. It has already cost me R1040 so far, and I’m trying to do this to improve my credit rating. Thank you to @MTNza @MTNzaService for always being helpful.

[GZ @Siebies123]

@Vodacom @VodafoneGroup
This is the 3rd month in a row that I’ve been prevented from downgrading my contract. It has already cost me R780 so far, and I’m trying to do this to improve my credit rating. Thank you to @MTNza @MTNzaService
for always being helpful.

[GZ @Siebies123]

@Seattlecoffeeco I’ve been a loyal customer since 2010, but lately I’ve noticed a change in staff attitude. If U arrive even 5 minutes before opening, you’re told to wait outside & not allowed in. In the past, staff were more welcoming & would often start preparing coffee early.

[GZ @Siebies123]

@Vodacom @VodafoneGroup
This is the 3rd month in a row that I’ve been prevented from downgrading my contract. It has already cost me R780 so far, and I’m trying to do this to improve my credit rating. Thank you to @MTNza @MTNzaService
for always being helpful.

[GZ @Siebies123]

@Vodacom @VodafoneGroup 2nd month of not allowing me to downgrade its a total of R520pm to improve my credit rating I will be posting this every month and to the total will increase... Thank you @MTNza for assisting...

[GZ @Siebies123]

@Vodacom @VodafoneGroup you only tried once to phone me and then didnt phone again.. See you dont want to help me again... What a useless company but @MTNza is always willing to help a long standing client...

[Vodacom @Vodacom]

@Siebies123 Dear GZ,

Kindly note we were not able to reach you after our last conversation.

Kindly note the feedback sent previously.

Regards
Vodacom

[GZ @Siebies123]

@Vodacom @VodafoneGroup what a useless company I will still pay the same amount on the contract but I cant downgrade to make it easier to pay... @MTNza thank you once again to help someone in need...

[Vodacom @Vodacom]

@Siebies123 Hi GZ,

Kindly note we have reached your voicemail this morning.

The feedback regarding the request to upgrade / new line activation is as follows:

You are under debt restructure, the portfolio review/finance option has therefore been declined.

Regards
Vodacom

[GZ @Siebies123]

@Vodacom @VodafoneGroup 2nd month of not allowing me to downgrade its a total of R520pm to improve my credit rating I will be posting this every month and to the total will increase... Thank you @MTNza for assisting...

[GZ @Siebies123]

@Vodacom @VodafoneGroup 1st month of not allowing me to downgrade its a total of R260pm to improve my credit rating I will be posting this every month and to the total will increase... Thank you @MTNza for assisting