Silomedia

Friendly Web Solutions, Digital Marketing, IT Consultancy, Software Development, Managed Cloud Servers & IT Support.

[Silomedia @Silomedia]

@WPESupport Hey there, it does not appear to be resolved. I have around 30 sites and most of them are still not working.

[Silomedia @Silomedia]

@wpengine @WPESupport Can we get an update on the 'email issues' the status page hasn't been updated for almost 12hours now.

[Silomedia @Silomedia]

@iomart please help! Can someone please do something about my support ticket. You are destroying part of my business. This would never have happened on @Memset_Ltd watch! RIP.

[Silomedia @Silomedia]

@markbelllondon @iomart @iomart please help! Unhappy customer - See my ticket. I was also a Memset customer.

[Silomedia @Silomedia]

@Memset_Ltd Thanks for call! Just one service effected now. I appreciate all the hard work. :-)

[Silomedia @Silomedia]

@Memset_Ltd I appreciate you must be having a tough day, but some services are still offline and i'm unable to log a ticket. #timeouts

[Silomedia @Silomedia]

@wpengine Thanks for your help tonight!

[Silomedia @Silomedia]

@HeartInternet Please escalate ticket number: 1602120391 - I have a big client threaten to pull the contract if this is not resolve asap.

[Silomedia @Silomedia]

Einstein was right: Scientists detect gravitational waves for the first time https://t.co/1PZUyoHPa4 via @mashable

[Silomedia @Silomedia]

All clients web services are now back online. If your still having trouble email: [email protected]

[Silomedia @Silomedia]

Web services are returning to normal since the outage yesterday. We still have a handful of issues. Our provider is investigating.

[Silomedia @Silomedia]

@HeartInternet @edbellamy Only useful if you can access your VPS. I have no access (SSH,WHM,CPANEL,FTP) And no one replying to tickets.

[Silomedia @Silomedia]

@MartinoNotts @croxton @bathdrummer @HeartInternet You can only find that file via SSH. However like me I can't connect via SSH, CPANEL, WHM

[Silomedia @Silomedia]

@bathdrummer @HeartInternet Agreed, can't access my VPS, cpanel, WHM at all. This doesn't help at all.

[Silomedia @Silomedia]

@HeartInternet I have a hybrid server with you, and I can’t access it via ssh, or get to the cpanel or whm panel. I can’t do anything?!

[Silomedia @Silomedia]

@HeartInternet I have a response to a ticket that I can't even see. Please advise? Maybe just send me an email?

[Silomedia @Silomedia]

Most client websites and mail are back online now. However a handful of clients are still experiencing issues. https://t.co/GEJoogiHBC

[Silomedia @Silomedia]

@pickaweb Maybe guys. We can't even access our backup server with @HeartInternet currently to get our data out.

[Silomedia @Silomedia]

Except they don't even list all the services that are effected. In that respect the webhostingstatus page is useless https://t.co/qqnTO8odCy

[Heart Internet @HeartInternet]

@CatrionaBrand Hi, we're working through affected customers as quickly as we can. Affected services listed here: https://t.co/bSwrRnSHym

[Silomedia @Silomedia]

@YellowphinWeb @tom_rice @HeartInternet - Still having major issues with websites. Heart this is unacceptable.