Simone McCarthy

[Simone McCarthy @Skimone]

@TAKEALOT how do I get hold of a human being? You make it impossible to query something or actually lay a complaint

[Simone McCarthy @Skimone]

@UXFibre Would be great if you could look after your new customers first - who set up with you two months ago for takeover today only to be told you don’t do activations on the weekend !!!!

[Simone McCarthy @Skimone]

@TAKEALOT SENT on DM

[Simone McCarthy @Skimone]

@TAKEALOT what is the point of offering GUARANTEED SAME DAY delivery only for the items to be delivered 2 days later?? This is the second time in 2 months you’ve messed up a delivery ….

[Simone McCarthy @Skimone]

@TAKEALOT Sent

[Simone McCarthy @Skimone]

@MRPfashion placed an order 29/04 - delivery date was meant to be 07/05 (I paid for 3-5 day delivery). Day 8 (business days) & I’m yet to receive my order. When I query, all I’m told is there is a technical issue at the warehouse. When will I get my order ?????

[Simone McCarthy @Skimone]

@TAKEALOT my order was supposed to be delivered yesterday according to the app, it still shows yesterday as delivery date but nothing was received. I was on hold for nearly 20 minutes to try find out what’s happening but had to end the call. How do I track my delivery?

[Simone McCarthy @Skimone]

@Uber_Support YOU DELIVER TO MY AREA! I ended up having to REORDER & it was delivered. My issue was that I was unable to change my address - it’s like your app does this on purpose to make sure people cancel their orders (but are still charged) or they reorder & spend more money???

[Simone McCarthy @Skimone]

@UberEats your app would not allow me to change my delivery address, saying the restaurant was too far from the new address - the restaurant is literally in the same road but a few blocks down! I ended up having to reorder & spend more, because your app doesn’t work?

[Simone McCarthy @Skimone]

@Uber how can speak to a human on email or the telephone about the issue I have experienced today? To try and log a complaint with Uber is the worst process and not helpful at all

[Simone McCarthy @Skimone]

@GaryStanley47 @CellC Don’t trust their app or website - the purchase was made through the website and miraculously no one can fine my purchase, yet the money has come off and stayed off my bank account

[Simone McCarthy @Skimone]

@CellC bought and paid for a bundle yesterday - still have not received the data allocation. Was told to wait 24 hours to follow up even though the money has come off my account through instant EFT ????????? It’s now been 24 hours and still nothing 🤷🏼‍♀️🤷🏼‍♀️🤷🏼‍♀️

[Simone McCarthy @Skimone]

@CellC Two weeks later and I still have NO data nor have I received a refund. @CellC what is going on???????????? Do not send me another message saying you’ll get back to me - GIVE ME A SOLUTION TODAY!

[Simone McCarthy @Skimone]

@CellC STILL no resolution! Data bundle paid for a week ago and still not received…. Plenty emails telling me they will provide feedback soon but no actual resolution. What is happening?

[Simone McCarthy @Skimone]

@FNBSA are you having issues with online payments ?

[Simone McCarthy @Skimone]

@CellC I have ZERO mobile data coverage, and haven't had for the last 2 hours. I am in Pinetown, KwaZulu Natal.

[Simone McCarthy @Skimone]

@CellC Another outage?? What is happening? When will this be sorted out.

[Simone McCarthy @Skimone]

@CellC_Support Another outage? When will this be sorted out?

[Simone McCarthy @Skimone]

@DonBag101 @CellC @vumatel Seems to be an outage country wide - I'm in Durban and nothing is working!

[Simone McCarthy @Skimone]

@SageGroupZA is there an issue with your servers at the moment? Cannot launch payroll.