Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits.
This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us.
If you’re still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network.
We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
ATP @Verizon i need a reduction on my bills or a free pair of rayban meta shit. I'm tired having issue with yall. I'm thinking of taking my money else atp
@Verizon I'm very unhappy with yall at the moment i spend to much money a month for yall to not have this fixed. I'm missing out so many business opportunities due to this inconvenience