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@AldiUK Would I need to remember the date of purchase though? I have no idea when it was that I bought it!

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@AldiUK I have some unopened nappies that my baby has grown out of. No receipt. Can I return them for refund or do I need to just donate them?

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@AldiUK Even without receipt? That wasn’t my experience

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@SubwayUK hi. I’ve discovered I’ve got two cards with points on. Can I combine them?

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@Morrisons hi. I think I got a ticket for overstaying at your Leeds merrion way car park but I can’t find the letter. Could you remind me which company operates it? Is it parkingeye?

[slush mug @SlushMugs]

@OctopusEnergy still haven’t heard back from you after completing the thermal camera form on 12/12. Is this still normal?

[slush mug @SlushMugs]

@OctopusEnergy hi. I received an email saying I could get a thermal camera. I filled a form but heard anything back. Can you help pls

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@leonrestaurants amazing customer service at your Leeds Skelton lake branch right now. Didn’t manage to catch the man’s name unfortunately

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@monese hi. Wonder if you could help me as a goodwill gesture. My voucher expired 15 days ago without me choosing a retailer. I really can’t afford to lose the money. Is there anything you can do at all? Would be extremely grateful

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@OctopusEnergy hi. I have a meter install for 7 July but the last invoice suggests I have one already! Can I DM you?

[slush mug @SlushMugs]

@OctopusEnergy car didn’t charge overnight and still getting this!

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@elihwyma hi. Is Aemulo still on your radar for a TrollStore update? Thanks

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@OctopusEnergy I’m now with you guys for my business energy. Could I have a smart meter installed pls. Sent you a DM

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@OctopusEnergy James was a star thanks

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@OctopusEnergy I sent a business enquiry 2 days ago without response. Can you help pls?

[slush mug @SlushMugs]

@OctopusEnergy Can someone just ring me then?!

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@OctopusEnergy But I rang yesterday and was told I needed to email!

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@OctopusEnergy Literally going in circles. Your phone advisor advised to email as they can’t do anything more. Your email adviser has just told me to ring! Argh!

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Hi @OctopusEnergy I’ve dropped you a billing query that I’d be grateful for some help with by DM

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@limneos Any chance this could work with TrollStore?