@BootsHelp I ordered urgent medicine on Friday (856509148) for Saturday delivery because I’m unwell, but it didn’t arrive. It’s misleading to advertise next-day delivery when the helpline say that it can take up to 5 days, offered no escalation, then hung up on ref 75728563.
@sainsburys give customers a choice. I concluded my shopping at 8pm not a huge shop around £80 to find every staffed checkout closed and only self service tills open. This immediately ruins a nice shopping service and causes me levels of anxiety that you can’t even imagine. Why?
@nextofficial any top tips next, my party dress that’s just arrived has a security tag attached. I’ve checked and there aren’t any instructions on how to remove it in the package.
@RW__Arena my hubby bought me Girls Aloud tickets for the 20 June. It now clashes with the England match is there anywhere nearby he’d be able to watch the match before the concert? Even better if we can prebook.
@bt_uk I’d request that a manager contact me to look into the whole sorry saga and ensure there are no more issues and also to explain what has gone so very wrong and what will be done to put it right.
@bt_uk the service has been absolutely shambolic. The home move team were contacted on Feb 9 as my Uncle was moving to a retirement bungalow. The phone should have been installed on the 26 Feb, cancelled then 28 Feb cancelled then 7 March also cancelled endless calls
@bt_uk I was listed on his old account and set up the new account for him. It was supposed to be hurried along with a call today with the appointment but there was no call and I’m not listed on the new account I set up
@bt_uk The complaint has also been closed and there is no ownership, the manager isn’t available until Saturday. It’s not acceptable it’s over a month and still not phone. How can a company be so incompetent?
@bt_uk promises of ownership and calls back but nothing my elderly Uncle is still without a phone and I’ve spent hours trying to resolve. The advice yesterday was that the technical team said it couldn’t be done as a home move and it had to be done as a new account