Somrat Niyogi

currently BD @gusto, prev BD @clarihq, founder/CEO of @stitchapp (acq @sugarcrm) and @gomiso (owned by @viggle). Love chatting about ideas and building things.

[marc @marcfdupuis]

Today we’re introducing @hqfabi 2.0 - Your AI analyst for ALL your data

Connect to *any* data source.

Analyze it using an AI agent that understands (and learns!) your business.

Turn your insights into dashboards or workflows in minutes.

[Somrat Niyogi @sniyogi]

@JayaGup10 This is well articulated. I think the reason this is happening more and more is because LPs value mark ups over fundamentals. Proof of TVPI driven through forced fundraises. Also, quite frankly the larger number of bigger funds doing first check investing.

[Varun Sharma @varunconfirms]

@nikitabier @elonmusk - I've spent $200K and built something that will help X become the greatest app of all time (Really hoping this works lol).

The problem:

@X is drowning in millions of complaints and suggestions daily from passionate users:
“Edited post shows old version in embeds or previews.”, “Payment succeeded but the verification badge is not appearing.”,
“Group DMs not showing all participants."...scattered across tweets, app reviews, support tickets, and Reddit—zero structure.

You don't know whether 10 people or 10,000 are affected, or how to route the right feedback to the right team.

What @enterpret_ai does:

We automatically structure all customer feedback into a living knowledge graph—like a real-time map of every product issue.

"Payment failed," "HDFC card declined," "can't upgrade" all get filed in the same folder: Billing → Payment Processing → Regional Failures. Same issue, same folder, every time.

Our AI parses customer complaints to understand which parts of the product architecture they refer to, then surfaces them to the right product teams if urgent, or stores them in a connected knowledge graph for deep research with our AI.

When thousands of users from India tweet different versions of "can't pay for Premium," our AI knows:
- It's the same PREM_ERR_402 issue (not random complaints)
- 8,200 users affected with HDFC/ICICI cards
- $1.2M monthly revenue impact
- The payments team owns this fix
- Then automatically alerts them before it trends on Reddit

@enterpret_ai turns unstructured complaints into owned engineering work.

Grok can't do this. Ask it about "payment issues" or "Amex card declined," and it might say it's a checkout bug. No structured taxonomy, no knowledge graph connecting these as the same problem affecting thousands.

@nikitabier @elonmusk - I've already built an Enterpret instance for X. I'll personally fly to X HQ to show you how to fix your top 100 issues in 30 days.

We've raised $25M to build the best customer intelligence platform.

We're the secret behind how the most loved consumer apps like @NotionHQ , @perplexity_ai , @canva , @linear , @hinge , @Strava and @webflow maintain near-zero bugs while shipping fast.

For any company with 250K+ users, we guarantee $1M+ in savings from prevented churn and misdirected engineering.

Book a demo here: https://t.co/sFGjmcE0za

I'm giving away 20 iPhone Air units to people who Quote tweet with your best X improvement/complaint + tag @nikitabier @elonmusk.

Top 20 suggestions that resonate the most with people (by view count) win.

[Patrick Thompson @patrickt010]

Thrilled to announce that Clarify has raised $22.5m from @USVP_ , @GradientVC , @MadronaVentures and other fantastic partners.

Additionally, we removed the waitlist, and it's now available for anyone to try at https://t.co/LKCmL4cLR1

[marc @marcfdupuis]

Super excited about this! Another incredible partner.

Can't wait to bring the power of @hqfabi to even more teams.

[Siqi Chen @blader]

this christmas, i am humbly asking for your help to support dr. hankinson's research.

if not with $, i would be just as grateful for a repost or a like on this thread.

100% of your donation goes directly to funding the research efforts of Hankinson Lab: https://t.co/z8DcECGXGS

[Varun Sharma @varunconfirms]

Your company is alive because of its customers. You have a job because of your customers.

Customers matter. The Voice of Customer matters.

Enter @enterpret_ai

[NextView @NextViewVC]

Thanks to those who attended our Networking Lunch & Learn for SF @Techweek_ with co-hosts @GarudaVC and Recall Capital 🚀👥🥪

One of the highlights was our panel discussion between early-stage AI founders @pranavpiyush, @claudianatasia, @chenmark, & @stephsoderborg 🤝

[vishwas @VishwasP]

Today, we announced @HoneyHomesHQ $9.25M Series A-1. Why raise now?

[Kept, Inc. @kept_inc]

Proud to launch Kept, an off-boarding platform re-imagining COBRA into more than just confusing legal docs. We're creating a journey that supports employees in keeping their family insured. Brokers & employers: humanize employee departures and save money. https://t.co/eREcpaVsa5

[Yin Wu @yinyinwu]

1/ Switch to @Pulley by end of Jan and we will discount our cost by the balance of your existing cap table contract so you don't have to double pay.

Migrate with a few clicks and in less than a week.

Why make the switch? What makes Pulley different?

[Somrat Niyogi @sniyogi]

@hoomanradfar @CollectiveFin Congrats my friend!

[Ajay Agarwal @ajay_bcv]

We at @BainCapVC are providing our companies with loans from our mgmt co for payroll. In many cases we’ve shared responsibility with co-investors. In other cases, we are doing entire thing. Regardless we want to eliminate unnecessary stress on our founders and their teams.

[Hooman @hoomanradfar]

Had a blast chatting with @sniyogi from @GustoHQ about the economy, businesses-of-one, and the future of freelance. Tune-in!

[Somrat Niyogi @sniyogi]

@shaft @duolingo Reminds me of the Seinfeld episode where Kramer just keeps on going past the empty gas tank. Keep going!

[Somrat Niyogi @sniyogi]

@yinyinwu @pulley @TechCrunch @axios @VentureBeat When I was running both startups, I did this work. Had multiple bad experiences. I’m pro embargo, not exclusive but go exclusive if you don’t have time. Story matters, but reporters prefer and like to talk/hear from founders directly. Definitely requires work.

[Somrat Niyogi @sniyogi]

@jefielding Curious even with 70% less shares, what was your return( what x return on investment?) what do you think the pre-IPO investors return is? Just thinking about this relatively?

[Somrat Niyogi @sniyogi]

@hunterwalk @JoeFernandez This is on point

[Somrat Niyogi @sniyogi]

@CharleyMa I’m there on Sun all day. Would join you if I was there on Saturday

[Somrat Niyogi @sniyogi]

@mikerowan I’m looking into it!