You guys make it incredibly difficult to add a new payment source to the credit card account and verify it.
Spoke to 2 cust. service reps and got transferred to "specialists", who still DO NOT know how to do this!
It's incredible what a PAINFUL the experience this is!
@Macys
@LEVIS Been trying to buy a pair of jeans on your site/app for 2 days — transaction won’t complete. Spent 23+ mins on a call only to be told services are down and even customer care can’t place the order. No wonder revenues are down. Wanted Levi’s, now I have to buy elsewhere!
@TicketHQ_ Seamless process for the Spurs vs United game. Thanks guys!
Will be getting in touch with them again the next time I'm in the country for a game. Would recommend them.