@altontowers I’m trying to book a RAP for my son for us to visit after Christmas. He was awarded a Merlin RAP card in October but I’m unable to connect it to your new app. Do I have to reapply for a Nimbus card (incurring more cost) or is there a way to use his existing card.
@altontowers we’re due to visit tomorrow for our youngest’s birthday. Octonauts rollercoaster isn’t on the temporary closures now but I know it was supposed to be until the 24th is it back open now? He’d be very happy if it is! Thanks
@asda can you tell me why I scanned my rewards app (as showing on my receipt) in two transactions this morning but nothing has been added to my account. Thanks
@asda can you tell me why I scanned my rewards app (as showing on my receipt) in two transactions this morning but nothing has been added to my account. Thanks
@nextofficial not impressed with how the design on my son’s shoes is holding up. We bought them for him for Christmas and he’s only worn them since then and the colour is all wearing off!
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Hey, @HelpAtGeorge this is the second tweet I’m sending. I placed an order to be collected on Friday 7th, but I’ve had no delivery to store confirmation and tracking still says ‘on the way’ please can I speak to someone about this as I’m not very happy.
@HelpAtGeorge hi, I placed an order to be collected on Friday 7th, but it’s still showing as ‘on the way’ on the tracking page. Can you tell me what’s happening with it?
@TourdeMoon hi, I’ve booked tickets for Moon Games tomorrow but now on reading the website am I correct in the impression that it’s an adults only session? We booked as our kids would love it, but obviously is if only 16+ won’t be able to.
@AdmiralUK I find it a bit rude that despite our policy being principally in my name and it being issue that I raised you feel the need to address all correspondence regarding it (telephone calls and emails to my contact details) to my husband 🙄
@Beathhigh We started this one of a painting of the Mary Rose, one whole slab of shades of grey. Got as far as completing the ship and then gave up so we could have the table back for home schooling. One day we’ll get around to completing it.
Ridiculous customer service from @skytv. We want to cancel our subscription but are unable to do this online so have to call. Retention team transfered us to cancellations. Over an hour on hold, answered by another team and informed now closed and will have to ring back!!