Sophie Collier

All thoughts & opinions are my own ✌️✌️

[Sophie Collier @SophCollier_]

@HertsPolice massive traffic jam on tolpits lane wd18, temp lights don’t seem to be working - all three directions stuck on red

[Sophie Collier @SophCollier_]

@TUIUK Thanks Megan, I’ve just sent over.

[Sophie Collier @SophCollier_]

@TUIUK I sent a complaint to customer service on the 25th September and am still waiting for a response - I’ve received generic and template updates but no personalised correspondence. Please can someone come back to me and give me an actual update on what’s going on? TIA

[Sophie Collier @SophCollier_]

@Tesco came back from our weekly shop to see this- not sure they should have been on the shelf in this condition?!

[Sophie Collier @SophCollier_]

@charlottelisaxo @WildRefill Mine is exactly the same… different smells, colours, sizing…

[Sophie Collier @SophCollier_]

@askdepop hi, I was hoping to speak to someone about setting up a brand shop on behalf of a client, who is the best person to speak to regarding this?

[Sophie Collier @SophCollier_]

@DXdelivery experienced poor customer service from your delivery team today. Who do I contact in regards to this?

[Sophie Collier @SophCollier_]

@TheDreamboys Thanks, I received an email stating the same response but no one has contacted today

[Sophie Collier @SophCollier_]

@TheDreamboys hi, I’ve contacted your customer services team on numerous occasions over the past three weeks and have been ignored. I know you’re busy but I need to contact someone regarding a refund for my order

[Sophie Collier @SophCollier_]

@Myprotein great level of care put into deliveries. Box falling apart and just dumped in the reception area of my flat building, would suggest picking up with your courier service!

[Sophie Collier @SophCollier_]

Just watched A Beautiful Day in the Neigborhood. Honestly amazing. @tomhanks please be my friend.

[Sophie Collier @SophCollier_]

@JackWills received my order today and part of it was delivered with a faulty sticker attached & dirt stains on front and back. Garment reduced to £5 but I’ve been charged full price & have been on hold on chat since 11am this morning to no response.

[Martin Lewis @MartinSLewis]

I've put £1million in a fund to provide grants of £5k - £20k to small UK charities who are doing/want to do immediate Coronavirus poverty relief.

Please share to let any charities who may want to apply know.

Full info: https://t.co/Iipgw1MVzv

[Sophie Collier @SophCollier_]

Instagram: Make social media a safer place - Sign the Petition! https://t.co/nROyZvCml9 via @UKChange

[Sophie Collier @SophCollier_]

@BoseServiceUK hi, I have Soundpsport Free headphones which have stopped charging for no reason. I got bought them for my birthday last year & they have a two year warranty, can you please tell me how I can get them fixed?

[Sophie Collier @SophCollier_]

@Se_Railway Correct

[Sophie Collier @SophCollier_]

Hi @Se_Railway, this morning I got the 9.40 to Sevenoaks. After being delayed for 15mins due to a fire in New Cross, we got to London Bridge (stop before) to be told - after leaving - that we were being redirected to Tonbridge. I am now very late to an important meeting.

[Sophie Collier @SophCollier_]

@Se_Railway Charing Cross

[Sophie Collier @SophCollier_]

@Se_Railway It’s got nothing to do with claiming. Why were we told, after departure, that we were being diverted? I’m now at Tonbridge and the train I’m supposed to get back (11.01) has just been cancelled

[Sophie Collier @SophCollier_]

@TopshopHelp I ordered a skirt I had wanted for AGES from you, one came back in my size, got delivered today and it’s got an obvious rip & even more obvious fixing attempt on the front- where is your quality control on returned items?!