Source for Business

We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK.

Account is not monitored 24/7.

[Source for Business @Source4b]

Looking for answers?

Our FAQs are a great place to start, covering high-profile topics like Direct Debit setup, MyAccount features, leak responsibility, and industry regulations.

Visit https://t.co/dWbqlmCsRq for help! #FAQs #CustomerSupport

[Source for Business @Source4b]

Did you know we offer a call back service, so you don’t have to wait on hold? 📞

Another lovely piece of feedback for Kevin and the Customer Service team

#CallBackService #CustomerService #CustomerExperience

[Source for Business @Source4b]

Our phone lines are now back up and running.

Thank you for your patience while essential work was carried out today, and we apologise again for any inconvenience caused.

[Source for Business @Source4b]

Temporary Phone Line Downtime Today

Please be aware our phone lines will be unavailable today from approximately 1:20pm to 2:30pm while essential work is carried out.

We apologise for any inconvenience and appreciate your patience.

[Source for Business @Source4b]

Monday mornings are better when they start with feedback like this ⭐

A huge thank you to our Customer Service team for always going the extra mile!
#CustomerExperience #MondayMotivation #ServiceExcellence

[Source for Business @Source4b]

We’re back!

Our phone lines are now up and running again following today’s system upgrade.

Thank you for your patience while we carried out these improvements — we’re here and ready to help!

[Source for Business @Source4b]

Important notice 🚧

Our phone lines will be unavailable from midday today while we upgrade our systems to serve you better.

We appreciate your patience and apologise for any inconvenience. In the meantime, please contact us via our website.

[Source for Business @Source4b]

Thinking of switching to Source for Business?

Setting up a new contract doesn’t have to be complicated — we made the process quick, clear, and hassle-free for this customer.

Ready to get started? Switch today https://t.co/fRjf4BBxiu

[Source for Business @Source4b]

2,000 Trustpilot reviews!

We’re proud to have the highest rating in the industry – 4.9⭐

Thanks to all our UK business customers, especially our 2,000th reviewer:

"Very good customer service. And very helpful"

#TrustpilotReviews #CustomerFeedback #ThankYouCustomers

[Source for Business @Source4b]

Smooth, simple, and hassle-free! Changing an account contact doesn’t have to be complicated - we’re glad we could make it easy for this customer.

#CustomerService #AccountManagement #CustomerSatisfaction

[Source for Business @Source4b]

Happy New Year!

[Source for Business @Source4b]

Merry Christmas from everyone at Source for Business!

[Source for Business @Source4b]

As many businesses close or wind down for Christmas this week, now’s the perfect time to submit a meter reading and keep your account up to date.

Visit https://t.co/5vPY2egIzf to submit your read today!

#BusinessTips #WaterManagement #MeterReading

[Source for Business @Source4b]

Too good not to share on a Monday morning!

It’s always great to start the week with feedback like this - read the full review here: https://t.co/lwp5XOIWF2

#CustomerReview #MotivationMonday #CustomerService

[Source for Business @Source4b]

Did you know we offer a call-back service? 📞 Don’t lose your place in the queue - request a call and we’ll get back to you quickly, so you don’t have to wait on hold!

#CustomerSupport #CallBackService #CustomerService

[Source for Business @Source4b]

Amazing customer service makes all the difference!

Why not see how much your business will benefit by switching to us today!

Visit https://t.co/fRjf4BBxiu

#CustomerService #ServiceExcellence #SwitchToUs

[Source for Business @Source4b]

Our Christmas Opening Hours...

[Source for Business @Source4b]

20 sleeps to Christmas!

Have you set up Direct Debit yet? Avoid January admin stress and make payments effortless. 🎁

Sign Up for Direct Debit: https://t.co/bcFGx3hskj

#DirectDebit #EffortlessPayments #WinterReady

[Source for Business @Source4b]

It’s officially Christmas season!🎄

Before the festivities really kick in, don't wait to submit your latest meter readings - get your accounts in order today!

Quick, simple, stress-free.

Submit a meter read: https://t.co/ADIQKdl0RP

[Source for Business @Source4b]

Starting the week on a high note!

Louise delivered first-class service and made a customer’s day - exactly the kind of Monday Motivation we love to see.

#CustomerExperience #FirstClassService #CustomerService

[Source for Business @Source4b]

Our customers come first, especially at renewal time.

It’s designed to be simple and stress-free because we value you - making staying with us the easiest choice you can make!

#RenewalTime #CustomerExperience #StressFree