Southwest Airlines

We run on #SouthwestHeart. For support: Book flights, explore careers, and more at the link below.

[Southwest Airlines @SouthwestAir]

@tasiiagoode Please call us at 1-800-I-FLY-SWA (1-800-435-9792) for further assistance, or email us at: https://t.co/2H7wD2l9MS. - Jeni

[Southwest Airlines @SouthwestAir]

@TwiterisnotX210 - Jeni

[Southwest Airlines @SouthwestAir]

You are correct that this nonstop route is not in our current schedule, and we regret any disappointment or inconvenience this may cause. Schedule changes are not the easiest decisions to make, and we still hope that we’re able to fulfill your travel needs. Your continued loyalty is important to us, and we hope it's on our next flight schedule! - Jeni

[Southwest Airlines @SouthwestAir]

@mustabide We're sorry to hear that this was your experience, Philip. When you have the chance, please send us a DM. We'd like to ensure this is documented properly. - Jeni https://t.co/mQmfkYdFNv

[Southwest Airlines @SouthwestAir]

@JThaKing2k6 We're sorry to hear what happened at our PIT station. Please send over your incident report number in a DM so that we can further document your concerns and follow up. - Amanda

[Southwest Airlines @SouthwestAir]

@jojostecky Hi, JoJo. We regret to hear of your frustration. If you still need assistance, we're a DM away. - Ashley https://t.co/mQmfkYdFNv

[Southwest Airlines @SouthwestAir]

@icanreidabook Sorry for any added stress. LAX ticket counter opens 120 minutes prior to the first scheduled departure, Friday - Monday, and 90 minutes Tuesday - Thursday. To learn more about when ticket counters open, check out: https://t.co/GL1QRxQ0r7 for specific airport information. - Jeni

[Southwest Airlines @SouthwestAir]

@mollysearcy We're sorry for the delay in our response, and that this was your experience with us recently regarding your luggage. Please send us a DM with your incident report number, so we can review this with you. - Jeni https://t.co/mQmfkYdFNv

[Southwest Airlines @SouthwestAir]

@atogrye Tony, you have our sincere apologies for the delay in our response. We also regret that this was your experience with us recently. To start, please send us a DM with your confirmation number. -Jeni https://t.co/mQmfkYdFNv

[Southwest Airlines @SouthwestAir]

@steveincypress We’re always happy to be part of your journey, Steve! So glad this trip went smoothly and we hope to welcome you onboard again soon. - Amanda

[Southwest Airlines @SouthwestAir]

@tasiiagoode Tasia, we're sorry to hear that this was your experience. Please send us a DM with your confirmation number and a brief summary of what happened. - Jeni https://t.co/mQmfkYdFNv

[Southwest Airlines @SouthwestAir]

@pjcarefree We never want to hear that you're disappointed in us, PJ. Feel free to send over your confirmation number in a DM if we can further document your concerns and follow up. - Amanda

[Southwest Airlines @SouthwestAir]

@BrimReaper69 Our Employees are encouraged to express their creativity and unique personalities when performing their job duties, but they should always use good judgment. Beans, we regret any disappointment. - Jeni

[Southwest Airlines @SouthwestAir]

@KClicque There are times where our Operations Agents will solicit volunteers
to gate check their bags. If there are not enough volunteers, some Customers may be required to gate check their bags. We're sorry for any added stress, Keith. -Jeni

[Southwest Airlines @SouthwestAir]

@kat_d0g_ Hey there! I’d like to take a closer look at that for you—can you please send us your confirmation number in a DM? - Rafi

[Southwest Airlines @SouthwestAir]

@quomofo11 We truly regret to hear about your disappointing travel experience. To submit a voucher delay form, please click here: https://t.co/2H7wD2l9MS. - Jhericca

[Southwest Airlines @SouthwestAir]

Now THAT'S how you make a touchdown. 🏈 #sports

[Southwest Airlines @SouthwestAir]

@Lindsey45020352 We regret learning about your canceled flight and late reply, Lindsey. Feel free to DM if you still need assistance. - Alvaro

[Southwest Airlines @SouthwestAir]

@GraymanPOTA Feel free to DM us your confirmation number so we can take a look and see what's going on. - Tiara

[Southwest Airlines @SouthwestAir]

@bzipperloc Please DM the confirmation number along with any new or additional info. - Alvaro https://t.co/mQmfkYdFNv

[Southwest Airlines @SouthwestAir]

@PiersDenney Hi there, Piers. We are sorry for the delayed response. Please follow up with us in a DM if you still need assistance. - Alvaro